Staples Dufferin

One of the worst Staples locations. The employees stand around and just talk to each other but when they see you coming to ask for help, they practically run to the back to avoid you. I had to ask the cashier to please find someone to assist me with a laptop. When I finally did get someone to help, they didn’t greet me and just looked at me like I was bothering them. I then gave specific details as to what I was looking for in a laptop and how much space I needed for gaming. The employee was barely listening nor did he care about what I was saying. Against my better judgment, I ended up getting the laptop and when I got home and tried to set it up.. of course it didn’t have enough space nor was it compatible with the game I needed to play. I was then told I was not able to return it! A total waste of time and money. Do NOT go to this location for large or important purchases. Terrible staff with no customer service skills or knowledge of products they are selling. Read the other reviews and you’ll see a pattern that clearly has not been changed by Staples within the past YEAR!

Terrible customer service.nnTo preface this, I'd gone to this store multiple times without any issues but the service has now gone down the drain. We'd ordered prints on multiple types of paper for comparison and at pickup, we were given sheets of material which the staff could not identify and when we asked about the specific types we ordered, only after multiple prompts did they conclude they didn't have inventory so whomever fulfilled the order picked a random material. The person at pickup also gave us attitude instead of providing explanations or solutions. When we simply asked what material they'd printed on, they'd gone and grabbed a new blank paper and thought we'd magically know what material it was by comparing them. Absolutely pointless. They need to replace the staff.

I’ve had multiple issues with the level of professionalism from this print shop. Ever time I order something it either looks like poor quality or it’s just wrong. Today was the worst I called and asked if my order could be cut and prepped as I was going to pick it up tonight and the person who answered said yes but once I get there they didn’t know if it had been cut and they ignored me at first when I walked in. Than charged me $14 for a bulk cut when it was only 20pages and it wasn’t cut straight and the ink quality was garbage when I ordered a deluxe. I was busy and in a rush so I didn’t have time to argue not like the cashier cared anyway bc he was chatting with someone else. Will never print here again

I have been going to this location over the years, primarily to make laminated certificates for my wallet.nI was there recently and received excellent assistance from Shoib.nHe was able to help me navigate how to send info from my phone to their system so he could create a laminated certificate I had acquired.nVery courteous and knowledgeable.n5 star service.nThank you.

The last time I went there, the shelves were pretty empty. I'm not sure if it was like this because it was a weekday. Other than that, this location is pretty good.