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Reviews, get directions and information for Sport Chek Emerald Hills Centre

Sport Chek Emerald Hills Centre

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Sport Chek is Canada's largest retailer of sports equipment, sporting goods, sportswear, sports apparel & footwear. Specialty shops: Nevada Bob's Golf, Hockey Experts, Pro Ski & Board Shop



"Sport Chek is Canada's largest retailer of men's, women's and kids' shoes, jackets, and clothing, as well as sporting gear for activities like running, cycling, swimming, watersports, team sports, hockey, golf and more. Shop online or at one of the 200+ locations nationwide. Plus, we offer same-day and next-day delivery powered by Doordash, so you can get your gear fast. What are you waiting for? Visit us today."
Address: 5000-7000 Emerald Dr #700, Sherwood Park, AB T8H 0P5, Canada
Phone: (780) 417-3456
State: Alberta
County: Division No. 11
City: Sherwood Park
Zip Code: T8H 0P5


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Went to buy a winter jacket 2 employees chatted behind a counter, 2 pairs of runners 2 staff left me with 2 pairs of runners to go chat in the back room, never to return and some winter boots at this point I didn’t even bother. This may have happened if people actually worked at this location. Customer service issues made it impossible to spend money here. A real disappointment as I needed to buy a lot of items but now have to drive to Edmonton to do so. Management needs to fix the issues here. Until then, take your business somewhere where you will get service!
It seems every visit I make here I find something I love and its on sale. The kids section here is decent and you can usually find good stuff on sale.
The service at the return counter is under staffed with only one person looking after customers and also answering the phone. This problem has persisted for a long time.
I was very disappointed in the service or lack of, I received in the shoe department today. I had to search for someone to help me, they were just standing around talking. A young blonde fellow help me, I asked for 2 pairs of shoes in my size, he returned and said here and walked away. Never to return! They did not fit, I waited hoping he would return or someone else would step up. Nope! Maybe the staff need to be reminded who pays their pay check.
I was very disappointed in service received lack of I should say in the shoe section! I requested a shoe size and employee handed to me then promptly left - not to be seen anywhere in area. The size did not fit correctly wanted another size but NO SERVICE! Left the store. I purchased before and service was good - what's happened?
Kaiden, Mark, Eryn, and Brooke all went above and beyond in helping me with my ski gear. They offered amazing customer service all with a smile on their face. Been here a lot and will continue to come back as they are great!
Went in Yesterday looking for running shoes. The lady working in that area was helpful but the costumer service I got wasn’t as great. The Staff need to be more knowledgable on there store products and help customers a bit better. The lady at the Cash register was rude towards me the whole time when I was purchasing my purple running shoes.
I recently purchased a bike for my daughter and was impressed with the quality of service I received. I also brought my own bike in for a tune up and was delighted by the attentiveness I received regarding my concerns and the motivation of the employee to provide the best service possible. I highly recommend this Sport Chek for tune up's and for the purchasing of new bikes.
Nov 29 2020. Bought some ski goggles. The couple next to me bought the EXACT same goggles as me and paid $50 less. There was nothing wrong with their goggles that would cause them to be marked down, and I asked why I was paying extra for mine yet for some reason the girl at the register couldn't seem to figure it out. The manager didn't really care. So I payed extra out of sheer frustration.
I have been to many Sport Chek stores in Edmonton. I never had a good experience with the staff there. But the staff in this store were awesome. They helped me to do my purchase. If I think about buying something from Sport Chek, this is where I am going to.
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Directions to Sport Chek Emerald Hills Centre with public transportation


Emerald Dr & Eton Blvd 110 meters
431
433A
Emerald Dr & Eton Blvd 130 meters
430
433A
Eton Blvd & Emerald Dr 220 meters
430
Emerald Dr & Ellesmere Ln 310 meters
430
431
433A
Emerald Dr & Clover Bar Rd 310 meters
431
433A

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