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Shoppers Drug Mart

  1. Ottawa
  2. Ottawa Pharmacy

Reviews, get directions and information for Shoppers Drug Mart

Shoppers Drug Mart
Address: 2515 Bank St, Ottawa, ON K1V 8R9, Canada
Phone: (613) 523-9999
State: Ontario
County: Ottawa
City: Ottawa
Zip Code: K1V 8R9


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

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Reviews
I have been a customer for over thirty years. At first the service was outstanding but it is no longer the case. During the pandemic, I got my prescriptions delivered to my house. At first I was satisfied with the service rendered. Now, not so much. Today I was expecting a delivery that never happened. I called at 3 pm and received confirmation that I would get the medications delivered between 6 pm and 9 pm. At 10 pm I called the pharmacy and I was told that Nathan was on his way and that I should get the delivery by 11 pm. At 11:30 pm I called back because I still had not received my delivery. I was frustrated as I had waited all evening for the delivery and knew I had to get up at 6 am the next morning. I expressed my frustrations to the lady on the phone. She was rude and she hang up on me. I tried calling back and no one would answer the phone. Around 11:50 pm I used my wife’s cell phone and someone else a man this time answered the phone and informed me that my pre-paid order had been cancelled.. I will be calling the store tomorrow to let them aware of the situation. After talking with the assistant pharmacist the next day and getting no results I decided to give my business to someone else.
The absolute worst pharmacy ever. I transferred my prescriptions there and I pick up weekly. The first 4 times I went to pick up they were not ready and had from come back. Then a staff checked and they had turned off my auto refill for some reason so we fixed that. Or so I thought. This is the third time since then I have shown up and my prescriptions aren't ready. It's 4pm they should have been ready when it opened cuz I need them in the morning. I'm so sick of this BS. I can't count on them for life saving medication when I need it. An utter failure of the whole establishment.
I am not sure how other people put up with this level of service at this Shoppers Drug Mart pharmacy. I have been to a few and other private pharmacy in the city. This one has horrendous wait time and the staff here generally seems hating their job. I was told to wait for an hour, and I complied with my pain from the ankle. What really frustrates me is when I returned after an hour, I was told the meds were not ready in five minutes. 10 minutes later, still no meds. This pharmacy is by no means busy in any sense. And I can only counted five other people here during my time. AVOID at all cost and those employees have anneasier job and better mood!!!
Went to get some popsicles for my autistic son. They're supposed to be on sale but apparently not at this branch. I asked the cashier why. She said they're only on sale at the ones with freezers. Huh? Why call it Shoppers Drug Mart if you won't honour the flyer prices? They should change the name so people don't waste time going here. Here's a suggestion: Crappy Drug Mart!
One of the worst services I’ve ever had from the Québécois woman that works at the beauty area. She was rude and very disrespectful! I was buying some skin care for my mother, and she suddenly starts judging and discriminating simply because I was interested in buying quality skin care products. This made me not want to give any of my money to shoppers overall worst experience I’ve ever had. This shoppers really needs to work on their customer service! VERY DISAPPOINTED! I’m going to be taking this to the next step!
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Shoppers Drug Mart map

Directions to Shoppers Drug Mart with public transportation

Hunt Club / Albion 80 meters
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Albion / Southgate 140 meters
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649
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Hunt Club / Bank 150 meters
644
649
698
98
Hunt Club / Bank 200 meters
644
649
698
98
Albion / Southgate 230 meters
644
649
698
98

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