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Reviews, get directions and information for Sheraton Laval Hotel

Sheraton Laval Hotel

About

2440 Autoroute des Laurentides
Laval Québec
H7T 1X5
(450) 687-2440

Story

Redécouvrez le nouveau Sheraton Laval grâce aux investissements de 4 millions de dollars !

Le Sheraton Laval lauréat des Grands Prix du tourisme dans la catégorie hébergement est avantageusement situé au cœur de Laval. Nous vous proposons 244 chambres nouvellement rénovées dotées de lits « sweet sleeper » qui offrent un confort incomparable. L’étage Club quant à lui vous offre des avantages distinctifs.

Que vous organisiez une importante conférence d'affaires ou que vous cherchiez le lieu idéal pour un mariage, nos 18 salles de réunion offrent plus de 30 000 pieds carrés d'espace modulable qui pourront s'adapter parfaitement à votre prochain événement.

Au Sheraton Laval Laval nous vous aiderons à garder le « contact » avec ce qui compte le plus pour vous grâce à notre Link@Sheraton; salon unique et convivial, de loisir et de rencontre, avec un design haut de gamme qui est équipé d’ordinateurs de grande capacité et d’une connexion WIFI à haut débit.

Si le temps le permet après une réunion ou avant une sortie, pourquoi ne pas fréquenter notre Bar La Cupola, rejoindre des amis à notre restaurant La Piazza ou aller vous détendre dans notre zone santé (piscine traitée au sel, salle d’exercice LifeFitness, bain tourbillon, bain vapeur, exfoliation à la glace et Amerispa sur place).

À moins d’un kilomètre de l’hôtel vous trouverez Le Carrefour Laval (plus grand centre d’achats au Québec), le Cosmodôme et Camp Spatial ainsi que le Centropolis qui est considéré comme le centre-ville de Laval.

Vivez un séjour « optimal » en profitant d’un emplacement idéal et d’équipement modernes et confortables!




Rediscover the new Sheraton Laval thanks to the 4 million dollars investment!

The Sheraton Laval Grands prix du tourisme winner in the accommodation category is advantageously situated in the heart of Laval. We propose you 244 newly renovated rooms equipped with «sweet sleeper» beds that provide you a unique comfort. Meanwhile, the Club level offers you distinct benefits.

Hosting an event like a wedding or an important business conference? Our 18 flexible meeting rooms are a great choice with over 30 000 square feet of modular space that can easily adjust to your needs.

At the Sheraton Laval, we will help you «keep in touch» with what is most important for you thanks to the Link@Sheraton; unique and friendly lounge, space of leisure and gathering with upscale and exclusive design, is equipped high capacity computers and WIFI high debit connexion.

Leave time to relax in our hot tubs and saunas, followed by one of our massage treatments, get reenergized in our complimentary LifeFitness facility, with top of the line equipment, or meet some friends at the Bar La Cupola or La Piazza restaurant.

At less than one kilometre away from several local sights, we hope you leave time to discover the Carrefour Laval (the largest mall in Quebec), the Cosmodôme and its Spatial Camp, as well as the Centropolis which is considered as the downtown of Laval.

Live an optimal stay by enjoying an ideal location with modern and comfortable facilities!

Address: 2440 Autoroute des Laurentides, Laval, QC H7T 1X5, Canada
Phone: (450) 687-2440
moc.laval-notarehs@vreser
State: Québec
County: Laval
City: Laval
Zip Code: H7T 1X5



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Reviews
We recently had the pleasure of staying at the Sheraton Hotel in Laval, and we were genuinely impressed with how much the hotel has changed since our last visit, which was several years ago. From the moment we stepped inside, we could tell that major renovations and upgrades had taken place — and let me tell you, the results are stunning.nnThe lobby is now modern, sleek, and incredibly welcoming. The open-concept design gives it such a spacious and airy feel, and it instantly sets the tone for a comfortable and relaxing stay. The ambiance is both elegant and cozy, with beautiful lighting and tasteful décor throughout.nnOne of the new additions we absolutely loved was the on-site cafeteria. It’s not just a basic snack bar — it offers a wide variety of choices that cater to different tastes and dietary needs. Whether you're looking for a light breakfast, a quick lunch, or a late-night snack, you’ll find something satisfying. The quality of the food and the presentation were both top-notch, which was a pleasant surprise for a hotel cafeteria.nnWhen we got to our room, we were again wowed. The space was huge — much larger than standard hotel rooms we’ve stayed in — with a smart layout that made it feel even more comfortable. The beds were incredibly cozy, with plush mattresses and soft linens that made it hard to get up in the morning. It’s rare to find hotel beds this comfortable!nnThe bathroom was spotless and well-maintained, with a modern design and high-quality finishes. Everything looked brand new, and you could tell that cleanliness is a priority for the staff. It’s always a relief to walk into a bathroom that actually feels fresh and sanitized — that alone makes a big difference in the overall experience.nnSpeaking of staff, the customer service was excellent from start to finish. Every person we interacted with — from the front desk to housekeeping — was polite, friendly, and genuinely helpful. You can tell the team takes pride in providing great hospitality, which only added to the comfort of our stay.nnAnother major plus was the parking situation. It was super convenient and easily accessible, which isn't always the case with busy hotels. And best of all — the price was very reasonable for the quality and amenities we received. It felt like a luxury experience without the hefty price tag.nnAll in all, we’re so glad we chose to return to the Sheraton Laval. It exceeded our expectations in every way, and we wouldn’t hesitate to stay here again. Whether you're visiting for business, a weekend getaway, or a family trip, this hotel checks all the boxes. We will definitely be back soon!
I recently stayed at Sheraton Hotel Laval over the weekend with my family, and we had a great experience. The hotel is conveniently located right off the highway and within walking distance of a big shopping mall. The hotel was clean, and the rooms were also clean and comfortable. The service was really good, and the staff was friendly and quick to help with anything we needed. We also enjoyed the pool, sauna, and hot tub, which were well-maintained. The washrooms were not fancy, but they were very clean and functional, which is what truly matters. Overall, it was a good stay, and I would definitely stay here again if needed.
I had a fantastic stay at the Sheraton Hotel in Laval! The check-in process was smooth, and the staff was welcoming and accommodating. My room was spacious, clean, and had a comfortable bed, making for a restful sleep. I also enjoyed the on-site restaurant, which offered a great breakfast selection. The hotel’s location was convenient, with shopping and dining options nearby. Overall, I highly recommend this hotel for both business and leisure travellers.
I have enjoyed my stay at this hotel in the past, but my most recent experience has pushed me to avoid this brand at all locations - out of spite.nnI had to cancel a 4 day stay due to surgery that I had been waiting on for over 4 months. My stay was discounted through a trade show event that had a 30-day cancellation policy for a stay I booked 31 days in advance - yes, 1 day to cancel only.nnSurgery appointment dates are generally not negotiable and not wanting to wait another 4 months, I tried to cancel my stay. The hotel was absolutely adamant that they charge me the full rate for my day - despite not losing revenue as they booked my room sold out that week for another guest essentially double dipping.nnThey offered to refund me only if I provided personal medical information as proof that I was in surgery and unable to fly that week or a doctor's note if you can believe that. Naturally I refused. On top of that, they billed me for an extra day ran a separate CC charge out of spite likely due to my requests to have my case escalated. I feel like they were attempting to violate my right to privacy - there was no loss in revenue as they re-rented my room.nnI filed a complaint with Marriott directly; however, they only flipped it back to the hotel. The response was abysmal and I'm fairly certain my issue was never reviewed by Marriott at all. I should add that I'm also a Marriott Gold member for the past few years but that is worthless, really.... my loyalty to them is not reciprocated.nnIn my previous stays, this hotel was fine; however, I've never had to cancel before.
Sunday April 13th 2025 at 11:30 am check out time I would give a -1 star if I could. I was a returning customer over the past 4 years and often revered this hotel to my family and friends. But this time will be our last time we would stay at this hotel. The customer service at front desk is really bad and not professional. When we were checking out they didn't want to give me my gouvernemental discount without saying the reason why and the lady in front didn’t want to help. They didn’t want to give me the managers name I even call after on my way home and put me on hold when i ask for a name. I never had this problem before…. I’m really mad about the way we were served. They don’t care about customers at all you are just a $ sign for them. Quick to take our money and then no help!! We mostly stay there for the pool but we were not able to use it since was always packed full of kids Ringuette and hockey team and can only be 10 at the time in the pool…. The pool area is supposed to be relaxing space since you can benefit these access with your massage from Amerispa. It’s the total opposite.
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