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Rideau Heights Inn

  1. Ottawa
  2. Ottawa Hotel

Reviews, get directions and information for Rideau Heights Inn

Rideau Heights Inn
Simple, traditional rooms & suites in a family-run motel with free Wi-Fi, snacks & parking.
Address: 72 Rideau Heights Dr, Nepean, ON K2E 7A6, Canada
Phone: (613) 226-4152
State: Ontario
County: Ottawa
City: Ottawa
Zip Code: K2E 7A6


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Check in: easy and fast, yet the receptionist did check my ID. He displayed a sort of aloofness, which works well for me. It's better than fake warmth!nRoom: clean and tidy, towels quite new and cozy. No channel to see in TV. The shower water needs more volume.nBreakfast: guests are expected to take food back to room. There were muffins wrapped in plastic, kind suspicous how long they've been there. Coffee and oats were served, and yoghurt. Could be better.nI chose Rideau Heights because it's close to RA Center, so I should give location a 5.
The man at the front desk was very nice and efficient. I love that they give you a key and not plastic. I love this motel! As a single female traveller I felt safe. The room was spacious and would have been great for having guests over. Everything was clean and the price was the best. The trees and grass make it feel like you are staying in a garden which has a nice calming peaceful effect. Ya I notice some people gave it some bad reviews but honestly go stay in a more expensive hotel if you want perfection! This is a great motel with a lovely peaceful vibe. I love having my car just outside my door and motels are my favourite for this reason.
Pleasant stay close to the airport.nI had a very good experience at the Rideau Heights Inn. The staff were friendly, welcoming, and made check-in smooth and easy. My room was clean, comfortable, and quiet - perfect for a short stay near the airport. While the rooms are older and some furnishings could use updating, it's clear that some upgrades have been made recently, and the space is well cared for. The bed was comfortable, the linens were fresh, and everything worked as expected. Overall , this is a great value for the price - convenient location, friendly service, and a cozy place to rest before or after a flight. I would definitely stay again.
I really enjoyed my stay here. Old school classic inn. They even use actual keys instead of a key card! My room was spacious, clean and comfortable. The property is beautiful and in a great location. 15min drive to the new Hard Rock Casino and 15min to trendy Ottawa neighbourhoods.
Upon arrival, I was required to provide a $200 credit card deposit, which I accepted without issue. However, the clerk proceeded to manually enter my full credit card details—including the security code—into their database. More alarmingly, they insisted on copying details of my government-issued ID, capturing all personal information.nnThis practice poses a substantial identity theft risk. Standard industry guidelines recommend that properties merely inspect IDs to verify they match the booking name and credit card holder, without retaining copies. I offered to present my ID for inspection but firmly declined the copying request. The clerk refused to accommodate this, denying me check-in. The situation escalated when the owner intervened, instructing me to cancel the reservation and promising a refund—despite the booking being past the free cancellation window.nnWhen I contacted Expedia my booking platform, the owner reversed course and denied the refund. Fortunately, Expedia reviewed the matter, determined the motel was at fault, and issued a full refund on my behalf.In summary, prioritize booking platforms with robust protections like TripAdvisor, and steer clear of Rideau Heights Motel. Their data-handling procedures are unacceptably risky, and their inflexibility undermines guest trust.nnI recommend avoiding Rideau Heights Motel due to significant security concerns and poor customer service practices. For bookings at small, non-franchised properties like this one, I strongly suggest using platforms like TripAdvisor, which provide third-party protection against such risks
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Directions to Rideau Heights Inn with public transportation

Prince OF Wales / Rideau Heights 120 meters
670
Ottawa Sikh Society 160 meters
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Prince OF Wales / Rideau Heights 180 meters
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Prince OF Wales / Rideau Heights 310 meters
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Antares / West Hunt Club 430 meters
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