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Reviews, get directions and information for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Straightforward hotel offering a rooftop terrace & an outdoor pool, plus free hot breakfast.
Address: 235 King Edward Ave, Ottawa, ON K1N 7L8, Canada
Phone: (613) 680-8006
State: Ontario
County: Ottawa
City: Ottawa
Zip Code: K1N 7L8


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Reviews
Underground parking garage is the only place to park so it was kind of cramped down there. The rooms are great, clean with lots of natural lighting. Free breakfast in the morning. There was like 5-10 people outside standing in traffic stopping cars asking for cigarettes or money. Some of them were putting themselves in very dangerous situations like almost falling asleep in the road and after getting honked at for thirty seconds would they “wake” up. So I wouldn’t recommend walking around the hotel.
The positive part is very clean rooms,nThe bad however outweighs the good.nnThe worst location you could imagine. Full of homeless and junkies. They even follow you walking around.nHotel breakfast is chaotic, not organized, low variety.nReceptionist specially night shift are not pleasant and polite.nParking was super tight, limited and expensive.nWould never book here again.nThe air conditioning in the room is super loud
We had a very nice stay at this hotel. The room was very clean and comfortable, the staff was polite and very helpful, and the breakfast was nice.nThe location however is a mixed bag. The actual location is perfect. We could actually see parliament hill and the fireworks from our window! The only unfortunate part of the location is that it is beside a community support center and a homeless shelter. We had no issues personally but it did not make me want to explore the area on foot with my toddlers.
Rooms and facilities are clean. These are the only good things about the hotel. One of the kitchen staff scolded us for trying to refill batter for pancake maker. There were instructions on the machine about the refill. If you don't want us touching the machine, maybe put a sign up?nnParking is limited, we were given options to park in this sketchy neighborhood. They gave us 282 Saint Patrick as 1st choice. This parking lot had only 12hrs max parking. Since we checked in before 5pm, I had to get up at 4:30am to move my car.
Poor customer service at desk!nAmenities were good, but be prepared if the parking is full limited parking you have park your car down 2 blocks and walk back after paying extra for that parking just imagine if it’s snowing!nGuys are the front desk were irritating.
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Directions to Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel with public transportation


King Edward / St-Patrick 40 meters
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Murray / King Edward 40 meters
6
602
King Edward / St-Patrick 130 meters
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35
36
37
371
38
87
Murray / Cumberland 130 meters
6
602
King Edward / Guiges 140 meters
56

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