facebooktwitterpinterest
mobil menu

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

  1. Ottawa
  2. Ottawa Hotel

Reviews, get directions and information for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Straightforward hotel offering a rooftop terrace & an outdoor pool, plus free hot breakfast.
Address: 235 King Edward Ave, Ottawa, ON K1N 7L8, Canada
Phone: (613) 680-8006
State: Ontario
County: Ottawa
City: Ottawa
Zip Code: K1N 7L8


Update Info
Similar places near
Le Germain Hotel Ottawa Le Germain Hotel Ottawa 442 miles Travelling for work and staying in such a beautiful, luxe hotel. I’m so here for the ...
Sonder Rideau Sonder Rideau 1 km Sonder Rideau is in a great location that is walkable to major attractions and other ...
Hilton Garden Inn Ottawa Downtown Hilton Garden Inn Ottawa Downtown 2 km Very disappointing front desk experience at Hilton Garden Inn Ottawa.nnOn December 13...
Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel Holiday Inn Ottawa Dwtn - Parliament Hill, a... 2 km Located at the heart of Parliament Hill. Nice, spacious and clean room that’s the sig...
Adam's Airport Inn Adam's Airport Inn 10 km We were pleasantly surprised by this hotel—it truly exceeded our expectations. Locate...
Rideau Heights Inn Rideau Heights Inn 10 km Check in: easy and fast, yet the receptionist did check my ID. He displayed a sort of...
Sandman Signature Ottawa Airport Hotel Sandman Signature Ottawa Airport Hotel 10 km Relaxed quarters in a contemporary property featuring complimentary parking & Wi-Fi, ...
Reviews
Stayed at this hotel for a week in February 2026 for medical travel and stayed 5 days. My flight was delayed so I did not arrive until 2am in the morning. I had called the hotel to ensure this would be okay and they confirmed it was fine. Upon check - in, I was not informed about the hours the pool and gym were open or when breakfast would be. I was barely talked to. The breakfast every morning was nice to have, but I would stick to the already made items cereal, fruit, bagels because the pancakes are rubbery, the cinnamon buns were not edible. The coffee station is nice and stays open after breakfast until the evening. The coffee is actually good, not what I was expecting. The pool was disappointing. It is only 3ft deep and the smell of chlorine was so strong. The pool tiles also appear dirty. I did not swim. The room itself was good, except my power adapter blocks kept falling out of the loose outlets, they need to be replaced. The TV is a nice size. The bathroom has full bottles of dove products for washing hands and for the shower. The room is spacious and has a nice chair. There was no notepad and pen in the room. The room I was in had two queen beds that are super comfortable, especially the bedding. The room had a safe, Keurig Coffee Maker and microwave. Housekeeping was kind and did a great job. The hotel is on the edge of the byward market. You can walk to the Parlament, Ottawa sign and the Rideau Shopping Center. There is a community hub across the street and it is a rough area. The parking situation is hit or miss because they charge 25$ a night, but they often do not have enough space to accommodate all the guests vehicles, so many cars must be parked a 5 minute walk away in public lots for around 15$ a night. When we ordered Uber Eats, the driver was easily able to deliver the food directly to our room with no hassle. The hotel does lock its doors at night, you need your keycard or to use the intercom to get in. The hotel had a security guard in the lobby every day I was there. They have a mini market with convenient snack items and other things. The front desk also has complimentary toothpaste, toothbrush, comb or razor. There is a phone in the room and my favourite item in the room was the alarm clock. The hotel property is a non-smoking property, however, both staff and guest were smoking outside the door and nobody did anything.
I stayed here for work and enjoyed every bit of it. I love the fact that the staff are very polite. My first encounter was with Ketan and he was very professional and polite. When I got back from work in the morning, I had issues with parking in the basement parking and I came to the front desk, the lady there at the time was very helpful and eventually got me a place to park. Breakfast wasn't the greatest though but not bad. Overall, it was a good experience.
The staff were polite, but that’s the only positive I can honestly give. This hotel’s listing is incredibly misleading for something rated nearly four stars.nnYou cannot park at the hotel. They send you to public lots a 5–7 minute walk away, and you have to pay for them yourself. We had to haul our bags through an area with many tents and homelessness. and nothing on the website prepares you for that.nnThe neighbourhood around the hotel is rough, very active, and absolutely not somewhere most people would feel comfortable walking, day or night. We booked this place because it was advertised as being “close to everything,” but we didn’t even feel safe enough to leave the hotel once we arrived. Our plans for a nice dinner out turned into ordering food in our room because neither of us felt comfortable stepping outside.nnIf the hotel was honest about the parking situation and the reality of the area, people could make an informed choice. As it is, the description feels deceptive, and I would never recommend this place to families or anyone unfamiliar with the city.nnI really wish I had read a straightforward review like this before booking. I highly recommend you look elsewhere for a hotel.
I haven’t had the chance to stay here yet, which is why I didn’t rate the rooms. However, I stopped by today for work and had the pleasure of being assisted by Marie-Josée I believe she’s the manager.nnShe greeted me with excellent service, genuine kindness, and a warm smile — something that feels surprisingly rare in many Ottawa hotels.nnBased on today’s experience alone, the next time I book a hotel downtown, I’m definitely choosing this place.
I stayed at this hotel for work in Novemeber of 2025. Rooms were nice, clean and large. Each evening my room was reset. Breakfast was excellent. Full spread each morning with fresh fruit, cereal, oats, pancake machine, etc. Hit the spot each day with an over and above continental. Only downside was the pool was closed for renovations, but it did not impact my stay. 5 stars across the board for a week of travel.
Comment on this business

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel map

Directions to Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel with public transportation

King Edward / St-Patrick 40 meters
56
Murray / King Edward 40 meters
6
602
King Edward / St-Patrick 130 meters
31
33
35
36
37
371
38
87
Murray / Cumberland 130 meters
6
602
King Edward / Guiges 140 meters
56

to add Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0033 Loaded in seconds