Quality Inn & Suites

I’ve never left a negative review before, but my experience at the Quality Inn in Winnipeg was truly disappointing. From the moment I checked in, things went downhill. The front desk staff seemed disinterested and barely acknowledged my questions. The room I was given felt outdated and wasn’t very clean – stains on the carpet, a musty smell, and hair in the bathroom.nnNoise was also a major issue. The walls are paper-thin; I could hear everything from the neighboring rooms and the hallway, which made it nearly impossible to get a good night’s sleep. The air conditioning unit was extremely loud and barely worked.nnBreakfast was another letdown – very limited options, and the food that was available didn’t seem fresh. I ended up going elsewhere just to have a decent meal.nnOverall, this place didn’t meet basic expectations for comfort, cleanliness, or hospitality. There are definitely better options in Winnipeg for the same price or even less. I won’t be staying here again

I was very disappointed by the level of customer service at the Quality Inn & Suites Winnipeg. From check-in to check-out, the staff seemed indifferent and unhelpful. When I raised concerns about the cleanliness and noise disturbances, I was met with dismissive attitudes and no real effort to address the problems.nnThe front desk did not provide any solutions or compensation despite multiple complaints. It felt like customer satisfaction was not a priority. Communication was poor, and requests were often ignored or forgotten.nnGood customer service is essential, especially when issues arise during a stay. Unfortunately, this hotel fell far short of that standard. I would not recommend this location to anyone who values respectful and responsive staff.

Great service. Friendly. Even with being so booked due to the fires up north. Great staff. Elli was very friendly and helpful. The manager was great. Addressed my refund in a timely and professional manner. Great experience.

If you're looking for a hotel that really lowers your expectations, look no further than this Quality Inn. Quality must be a joke—or maybe it’s short for “questionable quality,” because this place delivered like a soggy pizza on a rainy day.nnLet’s start with the room: a true time capsule from 1987, complete with faded curtains, a carpet that has clearly survived multiple plagues, and a mysterious smell I still can't identify earthy? industrial? haunted?. The bed was so lumpy I considered checking under it for leftover laundry—or a small mammal.nnThe walls are basically suggestions, not barriers. I now know more about the couple in the room next door than I do about some of my relatives. Thanks for the free audio drama, I guess?nnBreakfast was… creative. I’m still unsure what that “scrambled egg” was made of, but I admire the confidence it took to serve it. Coffee tasted like burnt regret, but it did wake me up—probably out of sheer confusion.nnIn summary: if you’re into ironic travel experiences, this place is a must. Otherwise, do yourself a favor and sleep in your car. It might actually be cleaner.

Welcome to the Quality Inn… where the only thing “quality” is the name.nnWhere do I begin? Checked in expecting a decent stay — instead, I got an unintentional horror movie experience.nnThe room: Think “vintage,” but not in a cool retro way — more like the sheets haven’t been changed since Y2K. The bathroom looked like it lost a fight with a mop… and the mop never showed up.nnThe bugs: Oh, they were thriving. I didn’t realize this was an all-inclusive stay for bedbugs. One even waved at me from the ceiling. Pretty sure I’m on a first-name basis with a few of them now.nnThe ambiance: Around 2 AM, we were treated to a live-action episode of Cops in the lobby. Police, shouting, chaos. Honestly, the most exciting part of the trip — 5 stars for the drama, 0 stars for the sleep.nnStaff: Friendly in the way a vending machine is. You can press all the buttons you want — nothing helpful is coming out.nnFinal verdict? Unless you’re studying insects, auditioning for Fear Factor, or enjoy the smell of mystery stains, run — don’t walk — to literally any other hotel.