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Fairmont Winnipeg

  1. Downtown
  2. Winnipeg Lodging
  3. Sherbrook Spa

Reviews, get directions and information for Fairmont Winnipeg

Fairmont Winnipeg

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Welcome to the official page of The Fairmont Winnipeg. Visit us at fairmont.com/winnipeg

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Welcome to Winnipeg's premiere downtown hotel.

Embrace the spirit of this cosmopolitan city, whether experiencing its diverse culture, marvelous shopping or stunning cityscapes. Located in the heart of vibrant downtown Winnipeg -- at the corner of Portage and Main -- Fairmont Winnipeg extends the naturally warm reception of the Prairies.

Address: 2 Lombard Pl, Winnipeg, MB R3B 0Y3, Canada
Phone: (204) 957-1350
moc.tnomriaf@gepinniw
State: Manitoba
County: Division No. 11
City: Downtown
Zip Code: R3B 0Y3


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Reviews
I had a wonderful stay at the Fairmont Winnipeg! The staff were incredibly warm and welcoming from the moment I arrived, and the service throughout was excellent. My room was clean, comfortable, and well-maintained, with great attention to detail.nnThe location is perfect—right in downtown Winnipeg, making it easy to walk to shops, restaurants, and attractions. The amenities were also impressive, especially the pool and fitness area. I really appreciated the little touches the hotel provides that make the experience feel special.nnOverall, it was a relaxing and enjoyable stay. I would definitely recommend the Fairmont Winnipeg to anyone visiting the city!
First off, the staff are incredible and are an absolute credit to the Fairmont Winnipeg. Ralph on the front desk was great, as were all of the staff in the lounge on the evening of September 19th, the accommodation staff, and doormen throughout my stay. The room service food was great and delivered quickly. The location is perfect, connected all across downtown Winnipeg via the Skywalk.nnThe rooms were clean and the bed was comfortable, but they are in desperate need of a refresh. The TV in the room was extremely dated and the menu/guide software was slow and imprecise. The desk is not great for getting any actual work done an oval is not a good shape for a work desk. The internet was super fast when it worked but went down a couple of times before completely giving up on my last night.nnThe blinds and blackout curtains did a great job but, as with the carpets, are starting to look well worn. The bathroom seems partially updated with the sink area looking new, but the mirrors and shower/bath are certainly due an upgrade.nnThe gym and pool area require a major face lift. These are good facilities but are well worn and take away from what are valuable amenities. The humidity in the pool area especially made everything wet and uncomfortable to sit and enjoy. The dry sauna, however, works very well.nnOverall, my stay was enjoyable, but definitely falls short of other Fairmont properties. While the price is admittedly very good, the gulf in quality is especially highlighted by the fantastic images of said elite-level properties displayed across the public areas of the hotel. I couldn't help feel that I would rather be staying at one of those locations instead.
1 Food selection was limited, and things like bacon were dry and clearly reheated. No afternoon or evening snacks like at other Gold floorsn2 My shower didn’t work and I had to be given another room just for a shower. It was quickly repaired but was very inconvenient The manager did provide a bottle of wine and some treats by way of an apologyn3 Noisy..every morning at 5 AM I could hear loud trucks outsiden4 Limited selection of whiskeysn5 Chromcast never worked despite my repeated mention of thisnnOverall I was unhappy with the food and other amenities, but the staff was polite, accommodating and friendly. But not worthy of a Gold floors like others. Had I actually paid myself to upgrade to the Gold floors I would have absolutely felt it wasn’t worth the extra expense
I checked in after a long day of travel and was immediately let down by the condition of the room. There was hair left in the shower and on the shaving mirror. Both obvious signs the bathroom hadn’t been properly cleaned. The room also had a noticeable musty smell, which made it feel damp and unkept. For a Fairmont property, this was surprising and well below the level of cleanliness and care I’ve come to expect.nnWhen I called the front desk, I explained the issue and asked if a Fairmont Gold upgrade could be provided as a goodwill gesture. It was a Sunday night and the hotel was clearly not busy, so the request seemed reasonable. Instead, I was offered to move to another standard room and given a $50 restaurant credit. Unfortunately, I was not dining on-site, so the credit went unused.nnWhile the staff were polite, the resolution felt transactional rather than focused on guest recovery. A Fairmont stay is supposed to feel effortless and refined. This experience felt more like any mid-range hotel. Cleanliness, air quality, and responsiveness to guest concerns are basic expectations, not luxuries.nnIf it weren’t for the convenient downtown location, I’d likely consider a different property next time. I hope management reviews this feedback seriously, because the Fairmont brand is capable of much better.
Room was clean and beds were comfortable, but carpets were stained, ceilings and walls had visible cracks and drains in tubs were slow. We were told that the hotel will be undergoing an extensive renovation next year. I'd suggest also putting in hot tub to compliment pool and sauna.nnMy wife has dietary restrictions and lounge and breakfast restaurant went out of their way to ensure her meals respected her diet and were delicious. Once rooms get updated, experience will be 10/10.
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