Quality Inn Northtown

I don't even know where to begin. It's filthy. Doors are falling off the bathrooms. Locks don't work. Hot tub doesn't work. Washer and dryer doesn't work. Vending machine doesn't work. The rail to enter the pool is broken. There are no towels in the pool area. Light bulbs don't work so we replaced them and it turns out it's the sockets themselves that don't work. Lots of suspicious activity inside and out. And it smells. I will gladly pay more to stay somewhere else in the future. I highly recommend you do the same. Oh... and the shower... just no. I felt like I needed to take a shower after I took a shower.
7 years ago (24-03-2018)

I typically ignore reviews because I have found most people just like to complain. I wish I would have listened with this place. It was a complete dump. We had a 4 day reservation and cancelled our other 3 days immediatly. Rude staff, hot tub and laundry are out of service and judging by other reviews, they have been for months, and the room was super small and smelled HORRIBLE. The place is falling apart. My small kids and I froze our one night there because when you turn the heat on, it smells like someone is blowing a cigarette directly in your face. If you are looking for a nice hotel in the area, we eventually ended up at the Best Western Plus off of Round Lake Blvd. Similar price for a relaxing stay!
7 years ago (23-03-2018)

Black mold all over bathroom. Found bug in bathroom & got moved to room with mold & dirty sheets. Manager very rude. Place is very over priced & dirty. They offer nothing for the issues. Not even a sorry.. while checking out found out upstairs floor was infested with bed bugs.
7 years ago (30-04-2018)

Dirty hotel, with the wallpaper peeling off in the hallways and stairwells. Doors, carpet and rooms were dirty. Sheets had weird stains on them and there was mold in the bathroom. Also asked to get a cot and was told they cannot get them out of storage right now and are inaccessible. Not impressed one bit.
7 years ago (27-04-2018)

It was a solid hotel, nothing fancy and nothing extra, just a plain room. The breakfast was standard, the rooms were as clean as you'd expect them but not much more. Overall it was a nice experience, and the staff was very helpful and friendly!
7 years ago (15-02-2018)