Popeyes Louisiana Kitchen

Went here last night and against my better judgement I ordered as there wasn't much open. Would never go there again nor recommend it, not sure how this place is even open. Also not to mention they messed up my order completely not once but twice, if your thinking about ordering from here please think twice!!disgusting

Always a great experience at this location! The food is always really fresh and on point. A special shout-out to Raj who is always kind, knowledgeable and very polite. She’s the reason we choose Popeyes for our family dinner :

I've never written a review before, but I feel I need to share my recent experience. We ordered online for pickup in store, a 10 piece meal with a mix of light and dark meat. Got home and made our plates with family, only to have my wife dig into 2 pieces of light meat, both completely raw. Angerly packed up my order and brought it back, wanting a refund. However, because the order was placed online, we could not get the refund in store. The store employee called management, to which we could handle it in one of two ways. They could remake my order, or I could use the "contact us" option online to get a refund. I asked if there was a number I could call, to which the manager on the phone told me there was not, and that the email was the only option. After arguing with the manager for a while over the phone, the employee eventually turned away, told her manager she needed to get back to work, and proceeded to ignore me for the rest of my visit. I'm disappointed because I have had good food from here before, and not been treated by the staff like I was this evening. We got our money back, but my wife had to call another store to get the customer support number, which they were very forthright in giving us. After this experience, I can honestly say, I will never again return to this location again.

More often people are willing to write bad reviews than good ones. Click on anyone’s name and check their contributions. I guarantee they have more 1 star reviews than anything else Ordered 8pc family meal on a Friday night around 6pm. Service was super speedy and I was already walking out the door with my food the moment I paid. Raj is a hardworking employee and does her job very well.

I don't mind waiting, as long as everyone who ordered after me is also waiting. Not tonight. After watching 5 different customers that ordered after me get their orders, I'm still waiting. Not a big order. One sandwich and one order of fries. So I complained and he tells me it takes 7 minutes to cook the sandwich. But I had been there 15 minutes. Obviously they had forgotten to start it. Ok, mistakes happen. I get my sandwich home and No pickles or sauce on it. Just a big lump of meat. Nothing else. I guess that was my punishment for complaining.

This Popeyes has a fantastic manager Jay. Sociable and amazing customer service. Always has a smile and consistent with all the customers. Thank you Jay!Food: 5/5

its showing open till 11… but the store is closed at 10.15PM…. why ???

Really disappointed at this popeyes location. Service is very slow and they wouldn't fix up my order. I've have the Cajun Flounder Sandwich at other locations and it definitely wasn't like this. In the picture below you can see the fish is tiny and isn't even half the size of the bread. I'm very disappointed and not coming back to this location again.

Earlier today I visited our local Popeyes Chicken restaurant in Orangeville as I had a craving for pepper and wings. I ordered the 6 pc. Ghost Pepper Wings combo and on my way home decided to try just one. I opened the box and took a nice sized bite of one wing. Thought to myself, this isn't spicy at all. Took another bit and realized there was definitely something odd about this taste, and it wasn't the fact that it wasn't spicy. I put that down, rummage through the box and actually noticed a regular sized wing not split had made it into my box, which I proceed to open up with my fingers as opposed to my teeth this time. It looked funny inside dark, almost red, especially on the areas closest to the bone and just then a whiff of rotten food hit me. I decided to turn around and return to the store- all the way wanting to throw up because the smell which saturated my car was pungent. I held back the regurgitation. Sigh Here's my other dilemna: I calmly walked into the store, bag of food in hand head straight to the front and speaking softly, told the cashier I would like to speak to the manager and that I would wait in the corner by the door. This lady emerged after some time and I explained to her the smell and look of the wings. She opened my box and said, oh, they seem a little overcooked. I exclaimed still in a quiet tone "this chicken is rotten and if you could please take a sniff you'll see." She held it to her nose and showed no emotions whatsoever. She then told me to "wait whilst she made a fresh order" and though tempting as I was still hungry my mind returned to that awful smell and taste and so I declined her offer. She then suggested something else and I told her "honestly, I don't believe I will be comfortable eating anything from here today." She then asked me to hold on as she returned behind the counter. Soon after she calls out to me and I proceeded to the register. She already had a refund of my order on screen and asked me to tap the card I had used for purchase. I did that, even tried other cards and the transaction wouldn't take. Whilst standing there I noticed their pie display. I asked her still inaudible to everyone else if the pie is ready for purchase, to which she responded "yes" but it was apparent that my question interrupted her thought process. I waited until she turned to ensure pies were available and then back to me and I asked "may I please have a pie?" She nodded "yes" and handed me $10 explaining that she had to refund my order in cash because the system is not working for my cards. I was baffled and so I stated "you've given me $10" and she quickly replied "yes, I know." I further asked, "didn't my order cost $11.29?" To which she explained "I refunded you your FULL order but you're forgetting the pie" as she held up the apple pie so that I could better understand her." I looked straight at her and asked "may I please have a complimentary pie?" to which she seemed appalled that I would ask such a thing. She stood there looking at me with a blank stare and genuinely puzzled. So, I asked again, only this time I added, "I've left my son at home for a long time now and he was expecting me to bring him a treat. So, considering the inconvenience I'm asking you for a complimentary pie." She still looked baffled as to my impertinence and perhaps gall. I added " I could escalate this further,  you know. But I'm trying to remain calm and not cause a scene, despite the fact that I've now ingested rotten food and stomach is starting to hurt." She abruptly responded, "oh, OK then" and THRUST an additional loonie and a quarter not $1.30 into my open palm. I asked her for her name, which I believe she says is "Omah I could be incorrect on the spelling" and explained that her manager is not there today and mumbled something more... I gave her a nod and I responded "thank you very much and have a good evening."

Came to eat here, the manager was really nice, but I got food poisoning. Ruined my entire weekend plans