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Reviews, get directions and information for Poco Inn and Suites Hotel & Conference Centre

Poco Inn and Suites Hotel & Conference Centre
Address: 1545 Lougheed Hwy, Port Coquitlam, BC V3B 1A5, Canada
Phone: (604) 941-6216
State: British Columbia
County: Greater Vancouver
City: Port Coquitlam
Zip Code: V3B 1A5


Opening Hours

Monday: 12:00 PM – 12:00 AM
Tuesday: 12:00 PM – 12:00 AM
Wednesday: 12:00 PM – 12:00 AM
Thursday: 12:00 PM – 12:00 AM
Friday: 12:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 12:00 PM – 12:00 AM


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Reviews
We stayed at the Poco Inn along with several other guests who were attending the same wedding in Coquitlam. Over the course of several months of planning, the staff at the Poco Inn were exceptionally helpful and accommodating. They provided free shuttles to and from the wedding venue which was wonderful, and the shuttle drivers were patient even when a few guests were late for the scheduled departure time. The room rates were reasonable and the rooms were very clean, with comfortable beds. Wedding guests were lodged in the two storey section of the hotel, along with what looked like families from a sports team, and the rooms were quiet. We parked outside our room and had easy access to pack and unpack all the wedding-related stuff in our car. I would not hesitate to recommend staying here
A lovely little hotel with a charming Asian feel. The service was excellent, and the staff were all so friendly, welcoming, and attentive. The room was comfortable, and I especially like the firm bed. It was just right for my back and exactly how I like it! Overall, a wonderful stay, and I would definitely come back again.
We got a great deal on their conference room for our intimate wedding. They also offered a food package, which made everything so much easier since we didn’t have to look for another supplier. The staff were easy to talk to, very accommodating, and attentive to all our concerns. Highly recommended for small events and weddings!
It is an old, bit dated hotel that is kind of more of a motel. I stayed for business, 3 nights. What I liked: the room was fine. A bit dated but effort was made to update it and it was clean and housekeeping was good. No funky smell. Stayed on the side where you park outside the front door of the room. Loved this part. Restaurant on site is great, room service outstanding. Staff at desk great and friendly. Even though I faced a busy road and a train yard I think I found the room pretty sound proof. Starbucks 5 minutes drive, 10 minute walk. Mall 15 minutes away.nWhat is odd and you should be aware of: price is HIGH for what you get, but not a deal breaker. Parking is bad as far as space. It’s tight. If you have a truck or anything with length, you might have a tough time. Cars are no problem. TV is basic cable so if you spend a lot of time in your room, tv channels are not great. I worked on laptop at night so not a big deal. None of the bad were bad enough to not stay here again.nI will be back in Port Coquitlam for business and will book here again. I am female, travelling solo and never felt uncomfortable or unsafe.
This property is an ABSOLUTE SCAM. I accidentally made the booking and realized it almost immediately because of an unexpected family emergency. I called right away hoping they would understand the situation and issue a refund, but instead I was given excuse after excuse. They kept claiming there was “no property manager available,” which turned out to be a completely LIE. After pushing back multiple times, I was finally connected to the manager.nnThe manager was incredibly rude, dismissive, and showed absolutely no compassion or understanding for a genuine family emergency. Despite explaining the situation and the fact that I contacted them immediately after booking, they refused to make any effort to help or offer a refund. Their complete lack of empathy and terrible customer service made an already stressful situation even worse.nnI understand that hotels have cancellation policies, but how a business treats people during unforeseen emergencies says a lot about its values. Based on my experience, this property cares more about taking your money than treating guests with basic decency and respect.nnI will never book this hotel again, and I strongly recommend others think twice before staying here.
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