Pinnacle Medical Centres Hamptons NW Calgary

I have been going to this location for over 10 years. My doctor retired. So I got stuck with a new doctor, well I think he has a medical license. I believe this is his first job. It was very hard to get an appointment in the beginning, then follow up appointment to 3 to 4 weeks.nI have missed a few appointments and paid, well this Monday I missed an appointment because of a family emergency. I couldn't call and cancel on the weekend, plus I didn't know I would have this emergency.nI tried calling through out this week, and been on hold, didn't get through. Even asked for a call back, I recieved a call back but it was a automated call back and I was on hold again.nThen today I called several times and was told they were closed please call back the next business day.nI mentioned that to the secretary and was basically called a liar and dismissed.nDisgusting customer service. Terrible front end staff. They could try to be more friendly.nAnd many times I have walked in to let them know I am here, and they just keep chatting and giggling. Making me feel I am putting them out having them actually do their job.nThis used to be such a great clinic.nI think a staff change is in order.

Went there when I was 16weeks pregnant. The nurses were great and so as the front desk. Doctor Unac blamed me how late I went for medical advice. I explained to him how sick I was at the beginning of the pregnancy and I could not even manage to get out of the house and find a doctor. He then just kept saying how uncomfortable he was I didn’t go to a doctor blah blah blah. I felt I was being judged and felt very uncomfortable being there. Of course he was not empathetic. The other thing is I was super sensitive to scents. One of the reasons why I was afraid of going to the doctor is to smell all the perfume wherever I go. Yes. The doctor also has a scent and I could easily smell it. There is a sign at the front desk says scents free clinic, but once get into the doctor rooms, it is NOT. TBH, I don’t want to go back and being judged. I will find a new doctor in the future.

We feel so lucky to have Dr. Ahmed as our family doctor. He’s kind, compassionate, and truly listens. Whether it’s check-ups or questions about our child, he’s always patient, thorough, and never makes us feel rushed. He’s professional, approachable, and genuinely cares. We trust him completely and highly recommend him!

While Dr. Rashid is competent at her role, the time spent asking relevant questions, discussing treatments is done in a manner that is rushed, and with little to no continuity. My physical took 15 minutes despite being scheduled for 45 minutes.nThe reception staff are often rude, curt, and unprofessional, with more than a little sanctimonious attitude.

Dr. Ahmed is one of the kindest, most caring, and friendliest doctor I have ever met and I am a senior . He is extremely knowledgeable and he is genuinely interested in helping me with any health issues I have. He truly listens to me and addresses my health problems in a very thorough way. I highly recommend him! Thank you Dr. Ahmed I am very grateful for you excellent work!

Directions to Pinnacle Medical Centres Hamptons NW Calgary with public transportation

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