Pho Nam Thanh Restaurant

My husband and I were regulars at Pho Nam Thanh up until a month or two ago until we've had a few bad experiences build up. One instance, my husband was home for lunch and I called to place our order early so we could sit and dine in. The owner said to me "Why? What's your rush you can't order here?", we thought that was pretty rude but we shrugged it off. Another incident was we arrived there closer to later in the night on a weekday around 6:30 and as we finished our food we commented on how it was pretty quiet. The owner responded telling us "Yea, were waiting on you so we can go home." even though they were supposed to be open another couple of hours. The next instance, we went and dined in and I forgot the number and name of the soup I usually order since I always just ask for "vegetable noodle soup". It's one of those menus with pages and pages of menu items with numbers that you have to right down on a form. You don't order directly to the server/owner. We sat down and I asked him which number the soup was or the name of it on the menu. He told me the TomYum soup, so I ordered it. When it arrived I knew it wasn't the soup I usually order and said it wasn't the right one. He told me "Well that's what you ordered!" and continued to say this to me. Then pulled out our form we filled out, threw it down onto the table, pointed at what I had written and said "LOOK!" We just decided to order the right one and he didn't comp us for the other soup. Which we said fine, well take it home and my husband will eat it tomorrow for lunch. We were pretty ticked off about it but we decided to go back again a week or two later. I went to the washroom and while I was in the washroom, the server/owner brought the menus and the paper pad and told my husband "Make sure she orders the right one this time!" I came back and my husband said were leaving and were never coming back. Ever since then we haven't been back. The food was always good but the service either went really awesome and they guy was super friendly or he was VERY rude and aggressive.
8 years ago (18-03-2018)

Honestly the flavor in the soups are out of this world..amazing. The rolls are great too. I have driven from Toronto to Stoney creek to find the best , and it was here all along. thanks,
8 years ago (07-04-2018)

The best pho broth in the entire area. I have eaten pho at many places and this was hands down the best broth. They could step up their springs rolls but they where tasty.
8 years ago (24-03-2018)

Went here because I saw a google rating of 4.1 and wanted a good traditional Thai dish. This place does not compare to other Thai places I’ve been to. The service is garbage, we were not offered water or tea. We asked for two side plates and the waiter brought one dirty side plate. We went through our whole meal without water. When it came time for paying, the waiter was texting in the corner and it felt like we were disturbing him so that we can settle our bill. Food was mediocre. The pad Thai was okay but nothing to call home about. The meat was mystery meat. I don’t even know if that was beef or some other animal. Will NOT return. Ben Thanh is a million times better.
8 years ago (28-01-2018)

Good place to eat Vietnamese food. Family run business. Clean place, good atmosphere. They open 1/2 later than the hours showing. Had to leave at least 3 times because we were waiting outside for them to open. Seen other people pass by for the same reason.
9 years ago (10-09-2017)