Pho House

The food was good and reasonably priced, but I couldn't give it more than 2 stars because of how laid back and sloppy the service and hygiene of the restaurant was. The tables were dirty and when we left, still had dirty dishes on them from before when we got there (see photos). A peek into the kitchen on my way out revealed stacks of unwashed dishes. We only saw the waiter twice when he came to take and deliver our order and no more, even though it was hardly busy. The place badly needs cleaning.
7 years ago (27-01-2018)

I think the Pho is good. Possibly the best in Ann Arbor/Ypsi. It's also affordable; $8 for a small, $10 for large. I can't comment on anything else on the menu, though I should start venturing out. It's a little dark and dirty, but honestly, it gets the job done. I am a fan of Pho House.
7 years ago (06-01-2018)

June 2017 Update: Since the original review this place has turned. Food quality has dropped and service has turned hostile if not nonexistent. In my last three visits, I have had wrong orders, floating insects in the soup, and undercooked poultry. Not once did they take responsibility or offer an apology. Rather they tried to blame the customers for their mistakes and still charge for the full order. I returned the day after a poor service to talk to a manager and everyone just pointed fingers. They blamed me for opening doors to let bugs in. Thanks Pho House. I will be sure to never come back to open your doors. Filthy bathrooms, torn booth seats duct taped with ants crawling in and out the crack, fleas in the food.... someone needs to report this place for sanitation violations. --- June 2013: The vegetarian pho is excellent (mushroom based broth) with lots of vegetables. The vegan spring rolls and tofu bahn-mi (sandwich) are both very delicious. The store may be easy to miss for first time visitors as the black-and-white sign doesn't stand out. A strong recommend for vegan/vegetarians. Another hole-in-the-wall with excellent food but sub par service.
7 years ago (10-02-2018)

Best pho I've had in the AA-Ypsi area. I like that they serve the pho with lime and bean sprouts on the side and broth full to the brim, and I strongly suggest enjoying the broth both with and without lime before you add the bean sprouts or have the noodles. Portions are pretty good too -- I'm full and content after a small pho. My main complaint is that the raw beef is a bit too cooked and on the hard side, instead of half raw and tender as it is supposed to be.
7 years ago (09-03-2018)

The Younger Female Asian waitress is very rude and impatient to customers. Especially Chinese customers. She need to learn how to speak to customers properly.
7 years ago (01-04-2018)