North Park Bike Shop

I scheduled a tune-up for my bike, and could immediately notice a major difference in how it handles- for the better! Quick, same-day service as well. I also appreciated the honesty of the repairmen. I had scheduled a full tune-up because it's been awhile and I didn't really know, but they told me that my bike was in decent shape and that was overkill. They advised me on exactly what I needed, which was a lower price. I appreciate the honesty there and because of that will definitely be back.

Best bike repair shop in town I had initially tried a different business but they had a waitlist of two weeks. North Park was able to take me in much more quickly, and for a better price. Knowledgeable staff that takes the time to explain the work they'll be doing and why, fair prices, same-day pickup, and a great location the cafe next door has my favourite lemon cakes in town. My bike now runs smoothly and my breaks are in great shape. Highly recommend!

My bike was looooong overdue for a tune up and these guys were so helpful through the entire experience. I felt fully informed throughout the whole experience, from the booking of an appointment, to walking me through the estimate and diagnostic process, up to pick-up and payment day. I appreciated the communicative staff and mechanics who ensured I was aware of all the things that needed taking care of - and some unexpected, but necessary replacements after thorough inspection. Super excited to riding my bike again, knowing it's had a full once-over with thoughtful attention to detail. Thanks for your hard work!

Ive been there a few times to service my bike now, and every single time they are so thoughtful and friendly when they help out. They put the bike up ok the hoist and actually go steo by step with you as to whats going on. Honestly its the best bike service place ive ever been to. Super transparent about pricing, and super transparent about the work they do. It seems like the work environment is really great for everyone that works there, and it shows in their service

One of the best shops I've had the pleasure of visiting. They did an excellent job of explaining work required and pricing. They have an awesome IT system that provides scheduling, updates, and messages. I'll be a return customer for sure

Absolutely perfect experience with my new bike build! Old parts on a new frame with very little fuss. Great communication by e-mail, and quicker than expected job completion.

Some of the best customer service I've ever experienced. Went in with my old bike and the British? guy downstairs in the repair shop was super friendly and up front about trade in values, repair costs, and what I could sell it for privately. Really felt like he had my best interests in mind as apposed to just trying to make profit for the shop. Great experience!

We bought two custom ordered Brompton's from North Park Bike Shop in Victoria, BC. Billy and ALL the team including the owners went over the top in helping us all the way through the process. Brompton's are expensive, and so we appreciate so much being able to have someone local help us select the options, and hold our hands through the entire process. The pandemic makes it difficult for the bike stores to work with Brompton, but North Park were so persistent, that we ended up getting our bikes 2-3 months earlier than expected! We appreciate so much the time they spent with us and their expertise. They include a two year basic tuneup which is the icing on the cake. We could't be happier with the service of North Park, and we feel like we're part of an extended family! The photo shows how little space they take in our apartment!

Great crew of passionate individuals. Incredible service, very knowledgeable, friendly, helpful and honest staff, and an awesome new location on Cook Street to boot. In a city with so many great bike shops and with good experiences in most all of them these guys still find a way to stand out, go the extra mile or 10 and come out on top for me. If you're looking for a reliable place to service your bike or are looking to hop on to a new city, cargo, cross, road, foldable or other? bike or get setup on the latest e-bike, check these guys out. You won't be disappointed. Keep up the awesome work guys.

Friendly and helpful service. I stopped in for a single bolt that I needed for my toddler's seat needed it immediately for their safety to get us home, it took the guy 2-3mins to replace it for me and he didn't charge me anything. If I had gone to my regular bike shop where I've purchased multiple bikes, helmets, baskets, accessories, tune-ups they would have charged me $1 for the bolt as they have before and $5 for their 2 minutes service. I will now be patroning North Park Bike Shop for tune-ups and purchases due to this kindness.