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Reviews, get directions and information for Minichiello Jewellers

Minichiello Jewellers

About

Since 1958, we've been Vancouver's go-to for quality jewellery. We're the honest jewellery experts. Everything you see in our election has been meticulously chosen and curated from quality designers that we know and trust.

Story

Jewellery is more than something you wear. It’s a story – a symbol. And when it comes from Minichiello, we know the value in the story a piece of jeweller

Address: #405, 470 Granville St, Vancouver, BC V6C 1V5, Canada
Phone: (604) 685-4439
ac.srellewejolleihcinim@ofni
State: British Columbia
County: Greater Vancouver
City: Vancouver
Zip Code: V6C 1V5


Opening Hours

Monday: Closed
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed


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Reviews
A friend of mine recommended Minichiello Jewellers to me, and I'm so glad he did! I was a bit nervous about doing a custom ring at first but Maren was amazing to work with-- very thoughtful, thorough, and professional. I couldn't have asked for a better experience. My fiancée is thrilled with her ring (and I am too!). I definitely plan on going back to Minichiello for our wedding bands. Thanks Maren!
7 years ago (21-03-2018)
I had a complicated repair and as always the team came through for me. Special thanks to Stephanie for her patience and willingness to give it a shot. I'm always grateful for the cleaning and inspection of my rings when I visit the store. I always make it a point to pop in the store when I am downtown and it always feels like I am visiting friends. Loving my necklace with my kids initials. Thanks again.
7 years ago (03-03-2018)
Went in to the store to talk to Maren. I mentioned that they did work for me in the past and I wanted them to do another design for me. We explained that we wanted a ring designed. We would be providing the diamond. A $26,000.00, 1.52 K, perfect cut, Black Label, ForeverMark diamond which we purchased from another vendor, as there are only a few in BC that sells these exquisite diamonds. Maren proceeded to question why I bought that diamond, as opposed to another. With this being asked, I briefly had to school her on the ForeverMark grading process and quality. It made me feel rather uneasy and foolish in front of my wife, moreover not what a professional salesperson would do. Nevertheless, I wanted to proceed with the design. They told me the CaD design would be about a week and the other ring in about the same time. We were told that the CAD design would be pixelated and rough, but the wax mold would look close to the finished product. As I had not received the second ring CAD I called this morning. Maren told me she had the design and was going to call me. I spoke to her about the second ring design and she told me that the CAD is going to look the same as the first ring and the wax rendering for both rings are not going to look like the finished product. I said that I basically have to trust you, as opposed to you showing me what the ring design is going to be? She said yes. I mentioned that in today's day and age, I find it baffling as to why I cannot see what the rings will finally look like. I questioned the software being used in the design and mentioned that her boss may want to upgrade to today's current technology. I received a phone call from the owner. He started to say that it is in our......I cut him off......and asked for my money back. I think Maren is a bad fit for that business. The person I dealt with before was a consummate professional and did not speak to me in a condescending manner. They were ForeverMark diamonds I had mounted in their design. Perhaps Maren should school herself with ForeverMark.....The best quality money can buy, before pretending to know it all. I passed his design to the jeweler who will be designing my ring. Their CAD designer told me that his computer program is old and not current per today's standard. A small investment in technology could be a good idea. Caveat Emptor.
7 years ago (14-03-2018)
I'm overwhelmed by the beauty of the ring set I received for Christmas! It's a beautiful morganite stone on a rose gold band. The service that my husband received when picking out this ring as a surprise for me was nothing but stellar. In addition, when we went in on December 27th to have it sized we expected we would have to wait a few days. I was thrilled and surprised to receive a phone call a few hours later to say it was ready for pick up. Without even being asked they had rushed the job. I'm so tickled with the ring and the service from this family operated jeweler.
7 years ago (28-12-2017)
I had a truly wonderful experience with Minichiello. After searching all over town for an engagement ring (at ALL of the big name stores in town!!) I could NOT find a ring similar to all the styles I liked online. And the sales people in those stores kept looking at my pictures and pointing me towards rings that were not even close to the picture which was really frustrating. After a long tiring afternoon of going from store to store I luckily stumbled on Minichiello after seeing their amazing reviews online and decided, why not? They don't have a storefront, but a private gallery in a building downtown. From the moment I stepped into their intimate showroom I fell in love with each and every piece I saw. It was exactly what I had been searching for. I ended up using their rings for inspiration and they worked with me in tweaking the exact design I had in mind. They ordered in a few diamonds for us to view and then made a mold and that was that. When I got my finished ring it was absolutely perfect. And the price was better than all the other stores too, amazing right?? The sales people were all wonderful and friendly and not intimidating at all. They listened to what I wanted and were very clear and open to work with. I am so so happy I stumbled on them and they now have a customer for life. We will be returning to them for whatever pieces we will get in the future. 5 stars from beginning to end!
8 years ago (06-07-2017)
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