Lowe's Home Improvement - Ottawa Division

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Lowe's offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.ca or at your Ottawa, ON Lowe’s store today to discover how easy it is to start improving your home and yard.

Address: 5577 Hazeldean Rd, Ottawa, ON K2S 0P5, Canada

Phone: (613) 836-3971

Website

State: Ontario

County: Ottawa Division

Zip Code: K2S 0P5

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Reviews

Great store. It has everything you need for your DIY, home renovation, and gardening needs. The store also sells lumber, power tools, all kinds of hardware, and appliances. I found the store easy to navigate, well stocked, and quite clean. Staff was very helpful and knowledgeable.

Our 2nd visit to Rona, this summer and both times we experienced excellent service. All the staff we encountered were personable and efficient. The 1st time was for two conversation sets of furniture. … the two senior gentlemen & one very efficient female associate from that department acted swiftly to secure the ‘on sale’ items and took the necessary steps to  prepare for delivery. Yesterday, we were there to look into purchasing an outdoor shed, and needed assistance to contact the manufacturer for additional material. Mel & Shelley really know their ‘stuff’ and even though it was late in the day….Shelley took the time to ‘literally’ check the stock available and find the information we required. The customer service desk associates were also very personable both times, and efficient. We are impressed, and we wish to thank those who served us AND the person who is hiring & training staff like this. We will be back.

Brandi in the return department was so helpful. She went to great lengths to find my receipt and showed great patience and commitment during a very busy time in the return department. She never made me feel like a burden and showed excellent customer service.

The staff was not very helpful.   With the store being under construction, they needed to be more precise to where the items were.  The staff was not friendly, almost annoyed at being asked for help.

Recently, we bought a dishwasher from Rona and are very happy with the service overall. I just would like to commend two employees for their superior customer service. Brian and Samantha from kitchen appliances.  Brian for his his exceptional knowledge and the time he took to walk us through everything we needed to know.nThere was a hiccup in the 3 point process by the subcontractors so that we were stuck with our dishwasher in the house for 3 days over the long weekend before we could contact anyone. Samantha called first thing on Tuesday and within minutes said an installer would be here right away. Within a half hour, he arrived and was finished in no time. That’s great service  for rectifying a glitch.  Rona, you have some wonderful employees working for you.

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