Kohl's Bourbonnais

The ladies sure know their job! So knowledgeable with the coupons. Always friendly and so willing to help! I love shopping here and the ladies treat you so kindly especially Debbie. There are 2 more ladies that go above and beyond also. A great shopping experience. I hope they will hire more people to help on the floor when needed.

Every person I encountered throughout different departments were very kind and helpful in assisting me while shopping. Hope was patient and kind enough to make sure I properly scanned my items, she even helped me with organizing it all and ensuring I got ALL my discounts along with gift receipts, so that I would not lose out on my Kohls Cash!!!! That was so great! Thanks team!

Patricia was very friendly knowledgeable and professional. She made our visit and purchase extremely pleasant. Job well done Patricia!nSamuel P Leavitt

This Kohl’s is the best around. This was actually my first job years ago. The staff is very kind and welcoming. They have some awesome sales. So what they entice us to come back with Kohl’s Cash? stop in and find something nice.

The self checkout process was confusing as there was no associate available to offer assistance in the immediate location of the self checkout stations. I inadvertently used an out of order station. There was no red light to indicate that the station was out of order. I was able to scan all my items and swiped my card but got no receipt. The checkout line was very, very long and I felt stupid standing there looking for someone to help me. I finally called out to a cashier who was checking out people. She was far enough away that I could not hear what she said. I continued to look around for someone to help me. Finally, after what seemed like an eternity the cashier who I had asked for help came over. She told me that checkout station was out of order and that was why there was a bag over the screen. I felt even more stupid because the bag on the screen seemed odd to me but since I was able to scan all my items and swipe my card I thought my transaction was complete. I am not unfamiliar with self check out at other retail locations. Those other retail locations all have a red light atop a little pole to indicate an out of order station; as well as, associates in the immediate vicinity to offer assistance if needed. I was able to finally complete my transaction but I will never, ever again attempt self checkout at Kohls as I left the store feeling like the stupidest person on earth.