Jim Pattison Toyota Duncan - Cowichan Valley

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About

Our Duncan Toyota car dealership has been serving the Cowichan Valley area of south-central Vancouver Island for over 20 years dealing in new and used Toyota trucks and cars.

Story

Jim Pattison Toyota Duncan has been proudly serving the south-central Vancouver Island for over 20 years dealing in new and used Toyotas. Our friendly, outgoing staff sets the stage for an excellent customer service experience, which has placed our dealerships in the top standings for Toyota Dealers in British Columbia.

Address: 6529 Trans-Canada Hwy, Duncan, BC V9L 6C2, Canada

Phone: (888) 829-1912

Website

moc.nacnud-atoyotpj@ofni

State: British Columbia

County: Cowichan Valley

Zip Code: V9L 6C2

Update Info

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Reviews

The thought of going to another dealership scared me. The last ones I’ve dealt with were horrible. Unfriendly, loud obnoxious sales people and a manager that wouldn’t leave you alone.nI saw a truck I was really hoping to look at on the website. I drove to the dealership after work hoping to see it as the pictures hadn’t been added online yet. I walked in and met Liam as he was about to leave for the day. He didn’t brush me off like I was expecting from previous experience. He sat me down, asked what I was looking for and proceeded to go above and beyond for me to see this trade in that hadn’t been put online yet.nnFrom that moment I knew this experience would be different. The whole exchange between Liam, Shannon and then Stefan a few days later would come to change my mind on what dealership experience could be. All three of them were friendly, welcoming and knowledgeable. I didn’t feel like a customer once in a good waynnI will 100% be coming back to this dealership when the time comes.

Bought a new to me 2016 Tacoma. Liam was our sales associate and was really good. Great customer service. Not pushy, very knowledgeable and a pleasant person to deal with. All the staff there are really great. I would totally recommend this dealership to anyone looking for a vehicle.

Jim Pattison Toyota Duncan have surpassed all expectations!nFrom the very start of the process to delivery day, product advisor Liam went the extra mile to ensure everything went according to plan. His professional yet friendly attitude was greatly appreciated.  Furthermore, Kenny Sales Manager and Michael General Manager made an exemplary effort to ensure that a small paint chip on the front bumper was promptly repaired to the upmost of standards. Very impressed!nThis dealership is one of the most trustworthy and transparent places you could buy a car from, clearly striving to place customer satisfaction above all else. I wouldn’t hesitate to recommend anyone to purchase a car from here.

A big shout of gratitude to Liam and others at Jim Pattison Toyota Duncan for helping make a bit of an overwhelming process smooth, safe and a truly neighbourly experience. I appreciated the genuine nature brought forward by Liam to make sure my purchase was right for me. Highly recommend Liam and Jim Pattison Duncan.

Just bought a new to me highlander.  They are hard to come by. Colton was great. Called me right away when they got one in. It’s beautiful and perfect.  Had only good encounters with all the staff. Knowledgeable and lovely to deal with.  Thanks Kenny and Colton!

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