Discovery Honda

This is long overdue but not forgotten….I want to send out a huge thank you to Greg Van Es and the staff at Discovery Honda in Duncan. I was having an issue with the paint on my Honda Civic and Honda Canada said they could not do anything to help. Greg stepped up and took care of everything at no cost to me. The paint issue was resolved right away and my car looks fantastic! I would highly recommend Discovery Honda to anyone looking to have service done on their vehicle or wanting to purchase another vehicle. I have dealt with Discovery Honda for 20 years and these guys are the best. Cheers, Colleen
7 years ago (02-12-2017)

We bought (leased) our very first brand new vehicle from Discovery last week. They really did treat us like gold. Joe was so patient and straight forward with us. As well as kind and honest. It was such a pleasure working with him. Mark in the finance department was incredible as well. He took the time to alleviate any and all of our concerns and ignorance around leasing. We are beyond happy with our experience and purchase through Discovery, thank you so very much!!
7 years ago (25-09-2017)

I can't state enough how impressed I am with Patrick in the parts department. When the parts I'd ordered were late he was ahead of the game to call me so I was able to avoid driving from Parksville to Duncan (which is worth the drive to visit Discovery Honda). We re-booked the appointment and he was there to make sure everything went smoothly, even so far as to order back up parts to ensure I was taken care of. I'm disappointed that there's only five stars on Google reviews because Patrick deserves ten.
7 years ago (04-11-2017)

Wow, wow, wow!! Best customer support ever. Discovery turned a difficult situation into a pleasant customer experience. Kudos to Kira and Erin who are the point people at Discovery. Many Thanks.
7 years ago (12-12-2017)

A huge thank you to Kira Hicks,Fixed Operations Manager. I had to come to Discovery Honda with someone else’s poor workmen ship,a problem for Discovery to solve.One of those problems that when you go out on the road for a test drive,no problem is apparent.It is was a poor wheel balance that wasn’t consistent while the vehicle was driven. Being consistently dismissed at the other dealership,Kira instead went out of her way to help with suggestions,between her support people that found the problem and others that offered suggestions and some I’m not aware of,to Erin on the front counter. A preformed diagnostic and inspection of all tires was carried out. The technician determined all tires were out of balance and new balance was preformed. Sincerely,Thank you for the help. Tom Brenner.
7 years ago (10-11-2017)