Jamis Bicycle Factory Store

Considering i spent $1500, worst customer service ever. I've had better customer service buying a hamburger. They may be passionate about bikes but not people. The bike i purchased was not ready on the day i was told to pick it up. After a year the bottom gear on the derailer jammed because of a flimsy little washer wore out. When i called about information they where not apathetic and just wanted me to bring the bike in so they could make more money. If you are knowledgeable about bikes and don't need customer service for advice or warranty, they do sell good bikes.
2 9 years ago (05-03-2016)

Great Selection of Bikes! Buy or Sell your own Bikes there as well.. Get a Proper Cappuccino while you browse! Check out the online store.
5 9 years ago (20-10-2015)

Love my new Jamis road bike and excited to use it in my first triathlon this upcoming spring. Richard and his staff are very knowledgeable and helpful. Also looking forward to working with them on electric bikes!
5 9 years ago (20-10-2015)

Save your money, buy a trek or specialized. Terrible sales, even worse customer service, they lost a seat I brought in to get warrantied. Once I gave them money it became a joke, from getting the bike later then delivery to it being far too weak for a 180lbs rider, Richard even persisted to tell me I'm too heavy for a 17" mountain bike. The components are on par with Canadian tire ccm bikes. This place is a joke, zero respect for others and the lack of consideration for the customers is sickening.
1 10 years ago (28-07-2015)

Richard knows his business .....Richard KNOWS BIKES !! Great experience , very knowledgeable staff , very happy with my purchase . Excellent value for high quality craftsmanship !! Would recommend to my best friends !! Thanks Richard !
5 9 years ago (10-11-2015)