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Reviews, get directions and information for Home Hardware Building Centre - Penticton

Home Hardware Building Centre - Penticton

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Full Service Building Supply Operation Servicing the Entire South Okanagan

Story

Customers who visit these stores can find a range of products carefully selected for home renovation, repair and maintenance projects. Lumber, paint, hand and power tools, plumbing and electrical supplies and all manner of building materials - including plans - are available here.

Address: 150 Fairview Pl, Penticton, BC V2A 6A5, Canada
Phone: (250) 493-1233
moc.cbhhnotcitnep@ecivresremotsuc
State: British Columbia
County: Okanagan-Similkameen
City: Penticton
Zip Code: V2A 6A5


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Bad experience at this store today Monday Aug 25 at around 10:15 am. I was getting 4 keys made from 2 different keys. The lady at the counter not very friendly, She asked about what type of key was one of them. I told her what it was. When she finished, she gave me total of 4 keys. While I was walking, I checked the keys. I realized my original was not there. I came back to ask her about it. Then, she gives me attitude saying she made a mistake. Two of the keys dont work. why did she gave it to me to pay . She had to look for my original misplaced in the machine. No apology, no nothing. She just said, you wont get charge for those. Hey, we all make mistakes, its the attitude towards me when it was her mistake. I didnt even say anything. Working at costumer service, you just need a smile and good attitude. Its clearly not provided in this store
YETI HEADQUARTERS1 STOP YETI SHOPnCOLORS & STYLES GALORE! I’ve learned the superb quality of YETI products as anyone whose used them knows. Longest lasting HOT or COLD beverage containers CD EVER. Throw out all your old beverage containers! GET YETI and be DONE.nnWhen I saw this I had to post the AMAZING selections of YETI EVERYTHING. I have many Yeti products but picked up a few more today- one as lifetime gift for a friend.nnSTOP IN & GET YOURS TODAY. SO FUN!
I had a horrible experience with a guy in the contractor department named Dan Kennedy. I had purchased a nail gun for my company and It turned out that it was a bit more then what we needed so I wanted to exchange or return and buy a new one. I didn't have the receipt but I knew that could look my company up and see the receipt. This Dan guy was brutal from the moment he came to the counter. He didn't say hi, and by the look on his face It seemed like I had interrupted something important. He inspected the nail gun and pointed out that there was a scuff on the top and very rudely said that can't take it back. I understood as I didn't see the mark. He then said that they don't do this because people will use the tools for a weekend then bring them back to get their money back. I said that's not what we were doing. He then mumbled something else and started to shake his head. I thanked him for his excellent customer service and left. This Dan Kennedy should be fired. Horrible representative of this company.
Had very little stock because they had just done inventory and didn't order so they wouldn't have to count it .the lady that helped me had zero knowledge on anything I asked..last time for me at Home Hardware .
I worked with Chris Tessier, Home Install Sales at Home Hardware to assist me with the design and install of an aluminum trellis in my backyard. Chris was so professional, fantastic communication and follow up, friendly and recommended an excellent installer that Home Hardware works with - Brody Hatherly.nBrody has his own company, Windrunner Wood Works, but also installs projects for Home Hardware. Brody was also very professional, super friendly, knowledgeable, clean and respectful.nThere was a residue on some of the beams left from the packaging of the manufacturer after install and Chris returned himself to clean it, no questions asked. I'm so impressed. Thanks again for the great service and I highly recommend.
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