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Holiday Inn Ottawa East

  1. Ottawa
  2. Ottawa Division Lodging
  3. Ottawa Lodging

Reviews, get directions and information for Holiday Inn Ottawa East

Holiday Inn Ottawa East

About

We hope you enjoy your stay at the Holiday Inn Ottawa East!

Story

Welcome to the newly renovated Holiday Inn Ottawa East, conveniently located off St. Laurent Boulevard at the Highway 417.

Whether your travel brings you to Ottawa for business or leisure, you will enjoy the warmth and comfort of our fully renovated "smoke free" guest rooms and suites designed with a taste and style that is sure to make you feel right at home. We offer complimentary Wi-Fi in all our guestrooms and public areas. Flexible meeting facilities can accommodate from 10 to 200 guests in versatile, modern surroundings making the Holiday Inn Ottawa East your perfect choice for meetings, conferences, or weddings.

Corporate travelers are also sure to appreciate our close proximity to major businesses in Ottawa East like RCMP, Bombardier, Alstom Power and the Canadian Forces Offices.

The Holiday Inn Ottawa East is just steps away from fantastic shopping at St. Laurent Shopping Mall and a quick drive to Place d’Orleans. Located just minutes from downtown Ottawa, Parliament Hill, the Rideau Canal, Ottawa’s various award winning national museums, Byward Market and the Casino du Lac Leamy.

Enjoy a hearty breakfast in Reza's Kitchen, treat yourself to lunch, or dinner created by our own local legend, Chef Reza and finish your day with a drink in our bar.

Address: 1199 Joseph Cyr St, Gloucester, ON K1J 7T4, Canada
Phone: (613) 744-1060
moc.tsaeawattoih@ofni
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K1J 7T4


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Reviews
I always have a great stay at this Holiday Inn. The hotel was clean, comfortable, and well maintained, making the experience very pleasant overall. What really stood out was the excellent service at the front desk, especially SAGAR. He always greet warmly with a smile, was polite, helpful, and genuinely a great person to interact with. His positive attitude made a big difference and truly enhanced my stay. Highly recommend this hotel for both the comfort and the outstanding customer service.
This is a very nice hotel. Rooms are clean, good location because it's within walking distance to the #SaintLaurent mall. There is a pool and breakfast is warm and good. But what I liked the most was the service. The girl at the front desk was very professional and accommodated my requests. I asked her to take champagne to my daughter and son-in-law's room because it was their first night as a married couple. In addition to doing me the favour, they also upgraded their room, without being asked. It's actions like these that make people like me choose their hotel chain to stay, whenever needed.
We recently got married at the aviation museum and we called Holiday Inn to get some rooms for our guests. They gave us a great price, and were very helpful in accommodating us.nI would only say that sometimes it took about 48 hours for a response which could be better but it was months before the wedding.nThey gave my wife and I an amazing room, the gave us an early check in last minute, all our guests had great things to say. The beds are very comfortable too!nThey are great for weddings or any occasion!
I booked a stay for 11 days due to a family emergency, and unfortunately, my experience was extremely disappointing. On the first day, I found urine on the toilet seat. I complained, and it was cleaned up. However, two days later, I returned to find the same issue again. I’m out from 9:30 AM to 8:30 PM every day, so I wasn’t even in the room to cause it. When I spoke to Lynn, the supervisor, she mentioned that the issue had been addressed with housekeeping, but instead of offering an apology, she argued with me and offered a complimentary breakfast just to get me to stop complaining.nAs a supervisor, I believe the right response should have been an apology, not making excuses. It doesn’t matter if it was urine or cleaning residue—it's unsanitary and disgusting. I was extremely stressed by this situation and very disappointed in the lack of care for basic hygiene. I will not be recommending this place to anyone.nN.B I have pictures but wasnt able to attach it
The water beside the front desk was delicious and so refreshing!!! Everyday was a different infusion of fruits or veggies. My husband filled his water bottle plenty of times during our stay and told everyone - and I mean EVERYONE - how good the water is LOL!nThe location is good. There was a huge two-story mall across the street. The parking is private and monitored. Parking was free. It had plenty of plug-ins for electric cars.nAll of the staff we interacted with were very kind, courteous and professional. Also knowledgeable about the hotel and surrounding areas, restaurants, things to do, etc. The staff - from the managers, the front desk, the housekeepers, and maintenance crew who we interacted with were all so welcoming and friendly. They made it feel really special in a way I can't describe. nOne thing I noticed, and the only thing that I had a concern about, was on our floor 9 the carpeting was wrinkled and separating in the hallway. This is a tripping hazard, & my concern is there could be someone elderly especially unstable on their feet who could have a serious fall if they tripped over those vertical humps.nThere was a hockey camp or something hockey related going on during our stay. The hotel, the elevators, the lobby, the stairs, the pool, and floors were FLOODED with young rambunctious boys. They were loud. Bratty. And to a lot of guests, they were very annoying. We heard so many guests getting very upset with the kids and how no one was stopping their unpleasant behaviours. It did look like the staff felt very uncomfortable and bothered by them, especially when they were all over the lobby and/or playing around in the elevators unsupervised - not letting anyone on, pushing all the buttons, etc. But you know what? None of that was the hotel's fault. These were just kids being kids. To the people that were upset and let the boys' rambunctious behaviours ruin their vacation: I feel sorry for you. Have a glass of water and take a seat. It's gonna be awhile for the elevators, you'll get there eventually.
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