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Hilton Scranton & Conference Center

  1. Lackawanna County
  2. Lackawanna County Lodging

Reviews, get directions and information for Hilton Scranton & Conference Center

Hilton Scranton & Conference Center

About

Hilton Scranton & Conference Center provides modern guest accommodations and event space in the heart of Downtown Scranton.

Story

Our Scranton, Pennsylvania hotel features complimentary airport shuttle service, on site Starbucks Kiosk , a variety of onsite dining options, indoor heated pool, fitness center, on site Hertz Car Service Kiosk, business center and free Wifi. Our Guest rooms come equipped with a 37-inch flat-screen TV, in room refrigerator, in room safe, large work desk and Hilton Alarm Clock Radio with MP3 connection.

Address: 100 Adams Ave, Scranton, PA 18503, USA
Phone: (570) 343-3000
moc.notlih@sd_ccrcs
State: Pennsylvania
County: Lackawanna County
Zip Code: 18503


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Reviews
Was in town for a Reapers Revenge deal which btw is a steal for VIP tickets and an overnight stay. Rooms were clean and well appointed I had to travel for work all during the pandemic and I can't say the same for many higher end hotels in major cities. Staff were all super nice and welcoming and as another person mentioned in reviews, the breakfast is above most I've ever had. Standard hot and cold items but also a chef to make eggs, omelets, French toast etc fresh fruit, yogurt, nice bread. Ours was included with the haunted Halloween attraction tickets but even at 15/person it's a great deal. Would def stay here again if I was in the area. Parking was also nearby for $15 per day, close to shopping and restaurants but quiet at night though if you get are there when there's a wedding I would avoid the second floor as there's a reception area on that floor near the rooms.
Had a great stay. Upon arrival, our room wasn't ready, due to a large group having just left. Lane at the front desk held our luggage and treated us to two glasses of wine in the bar while we waited. He came back to let us know our room was ready. Room was lovely. Went back to the bar for a light supper and had great service and appetizers. The pool and fitness center were well outfitted, and towels were available in the pool. Had a great night's sleep and headed down to breakfast. Nassim the host and server was very attentive and brought us everything we needed. Check out was smooth, getting out of the parking structure was not. The ticket to validate didn't work, there was no one staffing the contracted garage, so guests had to wait for a hotel staff person to let us out. Overall, a nice place. Would stay here again.
We stayed one night for a wedding in the electric city room. We had a 6th floor room that had very stained carpet and painter’s plastic on the windows so we couldn’t see outside. The bed was comfortable. TV service is outdated. The shower water pressure was terrible and not very hot. We parked our car on the street, but upon receiving our receipt via email- they charged us for overnight parking in the garage. I called the front desk and had that charge refunded. Nice cafe in the lobby for morning. Breakfast was the same as what’s included in the price of other hotels. I’d choose a different hotel in the area.
I had a nice stay, but my review is about the cleanliness and view of the room. The day we checked in, there were workers outside who came and put opaque plastic on the outside of the windows. It felt like I was trapped in a box. When we checked in, I thought the room smelled dusty, but the room looked clean. However, when we checked out, I peeked behind the dresser to make sure nothing fell back there and it was filled with trash, dust, old cups, and coffee lids. It was very nasty. I told the front desk about both issues, but they said they were painting and didn't say anything when I brought up the trash.
Staff is extremely pleasant and easy to work work with.nElevators and hallways are a bit old but I couldn’t care less.nRooms overall are nice and clean.nHowever I noticed some spots on the corner of my mattress comforter. I immediately told the front counter and they gave me another room. No problem.nAir conditioning is a bit loud at night, but if you take it off auto mode it’s quiet.nI Was told over the phone I’d have great views of Scranton, but all I got was a parking garage.nI stayed here a night for a road trip.nOverall I would recommend.nBest hotel in the area.nNote the parking garage is town owned. But I got my one night stay validated for free. and has a 6ft 9 clearance in one garage, and 7ft in another.
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