GoodLife Fitness Calgary Shepard & 130th Avenue SE

This place is amazing! What to expect: be facility to Calgary with the most amenities I’ve ever seen in a fitness company. Staff are very friendly and helpful. New equipment with many duplicates so you aren’t fighting for a machine or cardio equipment too much. It can get busy so choose your time wisely.

This is our new home gym now. Even on busy times, we still manage to find places where we can do some reps… I love having the women’s fitness area when I’m working out alone. The place is well kept.

My wife recently signed up for a membership at GoodLife Fitness, but our experience has been somewhat mixed. Initially, we were looking forward to the gym tour included with the membership. Unfortunately, the tour was either not provided or was canceled without any notification. This left us a bit disappointed as we were eager to get acquainted with the facility.nnAdditionally, when I called to ask some questions about our membership, the customer service representative I spoke to was quite robotic and lacked the enthusiasm or warmth one would expect. There was a noticeable absence of customer service skills, which made the interaction less pleasant.nnOverall, while the facilities themselves seem promising, our initial customer service experience could definitely use some improvement. We hope future interactions will be more positive and aligned with the high standards GoodLife aims to uphold.

Customer service provided is one of my lowest experiences to date. This place is run by a bunch of disrespectful teenagers who wouldn’t know customer service if it slapped them in the face. Initially this place seemed promising but over time you are treated worse and worse. No care or concern is prominently displayed by the staff. Spent the last week trying to get my son his week free trial. Not once did anyone say anything about him needing picture ID until we finally get the chance to set him up in person. Then I’m treated like complete trash with no apology and once again no help whatsoever. Basically laughed in my face. Apparently it’s a real joy for them to disrespect their customers. Will be cancelling my membership along with my sisters and now they lost out on my son being a member. So many other gyms to go to, don’t waste your time/energy with this place. Thanks for nothing ‘goodlife’ more like good riddance! Very poorly run establishment, time to learn how to communicate properly and perhaps appreciate your customers.

Any idea when that machine is going to be fixed? It’s the only one you have and it’s been over a month. There are two other Abs exercise machines that are broken also but at least there is another one of each. Gotta keep my abs on point ya no.nnResponse to your Response: Is this that only way to have a machine fixed??? You have had 3 Ab machines broken for over a month so are you saying the manager doesn't know about them or are you saying that the manager only care if someone complain in person?nnWhat is your policy on keeping the equipment in working order?

Directions to GoodLife Fitness Calgary Shepard & 130th Avenue SE with public transportation

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