Firehouse Subs

Worst firehouse Experience of my life. First off they had no lettuce or onions, then the kid taking my order absolutely ruined the visit. He never asked me about any options for my sandwiches, and then still got them both incorrect then proceeded to make my sandwiches reversed, they put nothing on my ham Sandwich and then put mustard and tomatoes on my Brisket? They forgot the extra pickles I asked for, . I will never be returning to this location due to the fact the guy working cashier completely threw away any Customer service skills he ever learned .

Will not being going back. My last visit was the last straw. I ordered a salad, which according to their door they were out of lettuce, but they still served a salad in my order. It was made of translucent Brown pieces of lettuce and several almost black slimey pieces, and that was just under the other veggies on the top. I also ordered their baked potato soup. Previously it has been creamy and delicious. This time it was curdled, like it had been sitting in the pot to long or yesterdays soup. It also had a rancid smell. They were out of all but coke zero, which was flat. My husband's sandwich was turkey, bacon and ranch dressing on soggy bread, no toast to the bread at all and no lettuce due to the lettuce lacking I called multiple times with no answer and voicemail full. So I drove the 25 minutes back, where I was given a refund, but was told my order had been put out a while ago. So basically the lettuce and soup went bad in the hour and a little bit since we picked it up. This is not the first time my food has been subpar. Normally I can pick a few yucky pieces out of my salad and toast the bun of my husband's sandwich a little more. This time it was over the top bad, where I thought I would be beyond sick if any of my food was consumed. I am beyond disappointed with this place and it supports a great cause, but there is no reason to be without lettuce or be serving the lettuce it was.

Me and a friend showed up on Saturday night and there wasn't any more than six people in there but I ended up standing for 45 maybe longer they had people already on the benches so I didn't sit down other than that they do take care of you very well and super friendly. I think next time I should have grabbed a bench went to T-Mobile very slow service but when it's your turn they were very thorough and super friendly Dietary restrictions: This review was supposed to go to T-Mobile not to Firehouse subs I've never been there I've never eaten their food and I don't know how this turned into a review for Firehouse subs. I wholeheartedly know that this is not true for Firehouse subs and if I go there I'm sure I would write a review that would be quite a bit more positive. Please take down this review it went to the wrong company

Food is usually good. The service time at this location however is exceptionally long no matter the circumstances. Multiple instances of waiting 25+ minutes for 2 sandwiches is not acceptable. Seems to be a recurring issue at this locationFood: 3/5

Ordered through Door Dash and was disappointed. My hook and ladder salad was fine but my brownie came looking like a burnt chocolate chip cookie and my soup was MIA. This was a second chance for Firehouse with me and now I am done. If you want all of your food or even what you actually ordered, go elsewhere. Only giving 2 stars cause the salad was fine.

22 minutes to get 1 sub!!! Only 1 person ahead of me and 5 people total in here. 4 people working on the sandwich line. Ridiculous wait for a sub!!! Still got the order wrong on top of all that. Also glad my daughter wasn’t in the restroom as one of the male employees just walked into the women’s restroom to use it without knocking

me and my family felt very uncomfortable for the 15 minutes we sat waiting for our 2 sandwiches. for one, they stood behind the counter laughing and sharing a little blonde girls drink which was unprofessional and unsanitary when they’re working on peoples food. the little blonde girl kept staring and laughing at us i’m not sure what was so funny but we didn’t even stay to eat because of how awkward we felt. seemed like a lot of playin around. defintley will not be returning to this location for lack of professionalism

Well i like to give a honest review so here goes. We visited the store about 11am and they already had a 3 or 4 customers. I have heard good things about this place. When we walked through the door we were immediately hit with a odor of what smelled like urine. We made our order with a friendly young lady that was helpful. We only ordered 2 small sandwiches that took almost 10 minutes. I have to say that our food was very good. I would give them a try again but I believe it would have to be a togo order. Parking: Plenty of parking Wheelchair accessibility: It had a wheelchair ramp and large sidewalks

Good food and good customer service. A little slow. Wouldn't mind employee putting long hair in ponytailFood: 4/5

4 people working there and 1 sub with no changes to it took 20 minutes. They seemed to just stand there instead of making the sandwiches. Pre-made sandwich was missing ingredients, mediocre taste. Airplane quality. Halloween decorations were nice though Wouldn't return, subway is 10 times faster, quality is equal, and they get your order right.