El Santo

Was looking for a quick late night meal. Arrived at 10:30pm, closing time online was 11:00pm. Unfortunately, they informed us the kitchen was closed and they were doing last call for drinks. Disappointing, as this was our first visit. Arrive at least an hour before closing if you expect to be served. Update: Came back again during brunch. Got the "Al Pastor" tacos for $9, and one of the brunch options (sorry forgot the name, see pictures). He and I both enjoyed our meals. You only get two tacos, so I was still hungry after and you can not mix and match them. Tacos are better eaten as a light meal. Over all very nice restaurant and decor. They even gave us little marshmallows after, which was nice. Would go again.
7 years ago (08-04-2018)

My boyfriend and I are both vegetarian, so we were worried about coming here. They have a few vegetarian options on their dinner menu, but all of them seemed to contain ingredients that I didn't love. We just decided to order the sharing plate of chips with cheese and smoked mushrooms as well as the cauliflower tacos. They. Were. Amazing. I never thought that mushrooms and cauliflower could taste so good. They're dishes that I would happily recommend to meat eaters as well and we will definitely be coming back to have them again ourselves. The service was lovely and attentive, the atmosphere is relaxed, and they have a nice cocktail menu with some delicious drinks. So happy to have this place in New West.
7 years ago (07-05-2018)

Food: The menu was challenging as it was hard to determine what you were ordering just by reading the menu but the waitress helped immensely to understand each dish. Food was delicious; the tortilla chips (nachos) with pork belly was the perfect start although the pork belly is an acquired taste but it was cooked perfectly and tender. The tacos were soft tacos and loaded with the toppings, they are served double wrapped so you can essentially get 4 tacos by spreading the filling into the 4 shells and still have stuffed tacos. Even the vegetarion one was delicious as the cauliflower balanced with the lightness of the other vegetables Service: The service was 15/10 the waitress explained all the elements of the menu and what they were and what she had to say about each one, she answered questions gave suggestions on food and drinks, we got seated immediately super friendly always refilling water checking up on us etc.. arguably the gold standard for service and the other staff were able to help us with other things like more utensils, extra sauces etc.. Don't remember the waitress' name but she was awesome! Ambiance: Live band playing was good music a little loud though so talking was slightly challenging, but we were near where they were playing so back of the restaurant may be quieter Price: A little on the pricey side at first glance but once you see the food you get and the portion size and how tasty it is its is worth it for the price, we did not leave hungry Drinks: There is 3 pages of drinks one of just tequilas so you would not be short on selection but a little on the pricier side. Overall recommendation: highly recommend
7 years ago (27-05-2018)

Horrible customer service. We were told that the wait was 20 minutes, sure that's fine we will wait. Then after 25 minutes I asked again how much longer and with a EXTREMELY rude attitude the hostess responded with "I don't know, do you want me to go talk to the people at the table and ask them when they are going to leave?" Wow! Seriously?! That is the type of customer service you provide to your customer? No thanks, I will not come here again. Better work on your soft skills if you are going to be working in this industry. Update: Midway through our dinner, the owner Alejandro personally came to our table and apologized for the earlier incident. It was definitely a nice gesture (along with the complimentary dessert) and I respect him for that. Thanks for paying attention to your customers and valuing their experiences at your restaurant.
7 years ago (14-04-2018)

Delicious food, seems like it’s homely cooked. Nice touch of presentation and flavours. Great customer service!! Good selection of drinks. Something unique about this place. Hidden gem for sure. Went for lunch perhaps dinner would be more lively and fun. They have a lot of vegetarian options and also Gluten free and Dairy free.
7 years ago (21-04-2018)