Edwards Mazda - Pembroke

Reviews, get directions and information for Edwards Mazda

Address: 1433 Pembroke St W, Pembroke, ON K8A 7A5, Canada

Phone: (613) 735-0166

Website

State: Ontario

County: Renfrew County

City: Pembroke

Zip Code: K8A 7A5

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Went in with a clear price point backed up by mazda.ca, we were told no problem and were taken on a very controlling test drive which felt more like a driving exam on a course they chose, while being grilled on our trade-in which they graciously offered scrap value for. Once we returned and ushered out of the car and rushed inside, we were given a price that was over 4k higher than the clear budget we had originally stated. When we hinted how this was a slight problem we were forced to meet what I gather was a manager? Who proceeded to berate us on how we got a 25k price point on a 4 door sedan and how we must be mistaken. When they tried to sell their MAZDA PREMIUM PLUS FANCY BUY ME ONLY $699.99 which gives you a great warranty (as long as you do every oil change there on their schedule or your entire warranty is void) and bashing every competitor for hiding $1400 admin fees we finally succumbed to the bad taste in our mouths and had to politely decline. 

Overall... just missing the wacky wavy inflatable tube flailing arm man from uncle eds used cars.

 8 years ago (15-01-2018)

Decided to visit in spite of their horrible reputation for bad used vehicles. After finding the one unblocked entrance to the lot, and squeezing my car through the single lane rat maze, there was nobody in the building except the secretary, who ignored me. I waited for about 5 minutes in the lobby and when nobody came out, I carefully backed my car out through the slalom course. The sales staff must have been out in some far corner of the lot scheming up new and inventive ways to keep anybody from getting in.

 8 years ago (06-12-2017)

I have purchased a new vehicle in 2010 the Mazda 5 that I purchased has been a great reliable vehicle during the warranty the service team has been great whenever I ordered a part such as a windshield wiper the service and parts team who's on the ball. I've been purchased a used vehicle I'm Mazda 3 Gs sedan last August 2016 the car was it 2014 which I have used Non-Stop in fact we went to Pei this past summer four trips to Sudbury and I've had no issues at all loved this car! I am now in the middle of purchasing a 2017 CX5 GS brand new! I have to say that is long as you be clear and question the answers will come. I think at times peoples expectations Maybe unrealistic but that is just my thought. The reason why I have gone to Edwards Mazda now for the third time is because each time I was very pleased with all the service I received. I have no problem referring Edwards Mazda to anyone based on my experience. Pat

 8 years ago (14-11-2017)

Worst place to buy anything from sales team and manager blew! Dont trust them if they say they will fix any sort of problems you find on the car they 100% will not. 
Just save the headache and don't go near this place.

 8 years ago (03-01-2018)

Recently bought a 2013 jeep wrangler jk, the staff were simply amazing, extremely helpful, knowledgeable, friendly..the best ive experienced when vehicle shopping!!! Thank you Edwards!

 8 years ago (28-12-2017)

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