Domino's

We have ordered many times. I do like the gluten free pizza when cooked properly. It's honestly the only reason we still order. Every week there is an issue with our order. Food not cooked things missed. We often say nothing, but have called on a few occasions especially when we have received raw food. The customer service is poor at best. I have been told by managers that I'm incorrect when I tell them an item is raw. That being said our recent incident is one i can not let go. I'd call head office, but they don't seem to know the number or the owner at this location. So last resort is posting public. This evening we ordered online. We do have a unit number which is posted on our online account. For some reason it didn't record on the locations printout. The girl delivering called my phone and I gave her the unit number. My kids 12 and 14 always take our card to pay (something they love doing). As they answered the door the girl actually said "ugh great kids" followed by "next time put a unit number I was driving all over" this I find disgusting. A) we did and if I could send a photo of our account to somebody I"d happily do so B) you have no right yelling at 2 kids who by the way tipped you 20% even with your poor attitude. C) Its not the customers fault when your company has a glitch in their system. The icing on the cake our pizza came uncut. I think you should work on your quality control, but even more importantly customer service definitely needs working on. If anybody readings this knows of a good pizza place with a good gluten crust I'd love to change companies asap.
7 years ago (04-01-2018)

Domino's has EASILY taken the Bull by the horns in the Pizza Making and delivery industry! There products have increased in quality 100 fold since my first experience eating pizza in 1990!!! Keep it up...who's Peyton Manning...just one of the Greatest Quarterbacks in both NFL and NCAA history, so this is the next area that Dominos will take over in Canada and I would recommend the 2 best female and male hockey players that We the NORTH have produced...boy that could be a tough decision...maybe we'll just rotate it every month since Canada ALWAYS produces over 50% of the BEST hockey talent on Earth...FACT CHECK that 1!!!:)))
7 years ago (20-10-2017)

Fresh marble cookie brownie anyone? I actually picked this up from the store and that's what I opened up. The manager told me this happens all the time and offered me free cinnistix next time I ordered. To be fair I was credited for the brownie but I will never order here again. Go to zehrs get your own ingredients and make your own pizza for a 1/3 the cost. Terrible customer service and worse food. HIGHLY not recommended.
7 years ago (16-12-2017)

3 hours and 2 phone calls later im getting my cold ass pizza and being charged for it 10/10 would not recommend
7 years ago (01-01-2018)

Great veggie pizza. Can't comment on meat pizza sorry.
7 years ago (14-01-2018)