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Reviews, get directions and information for Dollar Tree

Dollar Tree
"It's all about the thrill of the hunt! We have everything you need for every day, every holiday, and every occasion."
Address: 100 Dundas St E, Waterdown, ON L0R 2H2, Canada
Phone: (905) 690-1551
State: Ontario
County: Hamilton Division
City: Waterdown
Zip Code: L0R 2H2


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
I had to make a quick stop to pick up a couple of gift bags. I have never been in this location before and I was pleasantly surprised. I stopped in at 8:30 pm and took a quick trip through the card and gift bag sections. There were courteous 20 and 15 minute announcements. I didn't feel hurried but reminded of the time. The store was very neat and clean. The 2 girls working where extremely polite, pleasant and helpful right to the last customer in & out the door. No one felt rushed, but valued as a customer.
I find so many great things at this store and prices are better than Dollarama.
About to pay and lineup, only one cashier opened, 10 mins later another one opened, still had to wait so long because she was helping other cashier who had problem, when became my turned she said she can't cash out because hundred dollars bill. Which is ridiculous, I wasted all my time to lineup and ended up couldn't pay with bill. The worst dollars tree ever I went and wasted my times
This is generally a good store, but on this particular day, I have no idea how many employees were on that day, or who the manager was-But it wasn’t around lunch time either, but I literally waited in line to be cashed out for at least 7-8 minutes no exaggeration. Finally wife and went and got someone, they said go to Register 1 where I was at I didn’t put my goods on the belt. Then finally a person or cashier calls me to Register 3 to cash out. Realize it’s COVID and people are grumpy, but come on use a little common sense and wrap the glass products, so they don’t cracked against each item in the bag takes 3 seconds. Poorly managed store that day, hope things improve, as I don’t usually leave 1 Star Reviews.
Is the Dollar Tree staff aware that if someone has a medical exemption you cannot harass that person or require proof of their condition. The last time I was in there, my mask was just slightly below the tip of my nose and the cashier asked me to pull it up. I said that I have a medical exemption, but I wear the mask to make others feel more comfortable. I was almost going to pull out my rescue inhalers from my purse, but decided against it as I know it´s against the law for the store to ask for proof. Someone standing in line had the gall to chime in and say, ¨I believe he asked you to pull up your mask. Just do it. ¨ I told him the same thing I told the cashier: I have an exemption and you´re not allowed to hassle someone about it. At that point, both he and a woman standing behind him started telling me off and didn´t stop yelling at me till I was out the door. The cashier should have stepped in since he started the whole thing and rolled his eyes when I said I had an exemption but never told them to please stay out of it. I could have had your store fined for that under the ¨Reopening Ontario Act.¨ Do better next time and follow the law like you´re supposed to. I realize this whole situation is frustrating for everyone involved, but you are NOT allowed to force anyone to wear a mask, nor ask for proof of their exemption. And I´ll remind you that even though I´m not required to wear one, I do it to avoid causing problems, but if I need to pull it down for a few seconds to breathe better, you have no right allowing other customers to yell at me.
Please clearly mark which items are not for sale during the state of emergency. With some sections blocked by boxes and vague signs above items that don't say "if this sign is here, you can't buy it it's very confusing. I ended up just leaving my items at the cash tonight after having been the only customer in the store for 15 minutes and not being told until checkout that the things i was loading up on were not for sale. A little "just so you know" while i was shopping would have been a big help vs the "oh you can't buy most of that stuff because it's non-essential" that i got at the register. i can follow rules when i know what they are.
Came in for bread 11:37am Sunday may 2nd. Floor manager? she was dressed differently, and walked into the office right after... Had mask around just one ear.... Let out two really wet sounding coughs.... Into her hand..... And then went and opened her office door and went inside. I put the bread back and left. It's far too deep into this pandemic to be making these kinds of errors in front of customers. I feel for the staff. Please stay safe... You were all wearing your masks properly except for her. How can I return after seeing that? It's scary.
I shop at this location regularly. The full-time staff person is consistently moody and sullen. Today, I entered the store to sharp commands to retreat, stand back, wait for orders. Covid protocols vary across retail settings. There was nothing posted to let customers know not to enter the store until indicated, to stand back beyond 6 feet or to be treated so poorly. Another customer agreed that her behaviour was unacceptable. We are all stressed right now and trying to find some balance in an unsettled world. There are lots of ways to proactively greet these changes in any retail setting. This location needs to step up wrt customer service and communication. In addition, I was forced to use a perfumed hand sanitizer... I have major allergies to scents. I have had a headache for 6 hours plus sneezing and coughing.
As all Dollar stores are, everything there is not the best quality, and not the best durable, but unlike other stores this store has a wide variety of objects you can buy for basically $1.25. The store itself is very messy but the customer service is fine. I would recommend if you usually go to dollar stores for your things, but otherwise try and find another place that has more durable things compared to here.
Called the store at 9:15 am wanting to inquire about Shasta Cola, the sweet nectar of the Gods. An employee picked up the phone with a friendly attitude. She was very helpful, informing me that the store carries both cans AND bottles. Never have I been more satisfied with service from any store in my life. 10/10, I recommend that everyone visits this store.
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