Cycle City Tours and Bike Rentals

There was a line when we arrived but they did a good job moving people along. The bikes were perfect for what we wanted and they did not try to push insurance on us. These guys were straight shooters and gave us a fair price. I would do business with them again.
8 years ago (07-08-2017)

Easy in and out bike rentals. Nice guys working the shop. Make sure all your equipment is good before you leave. Easy to go to seawall ride from there close to ferry to go to Granville market from their shop as well. 25 for adult bike and helmet and 10-15 for kids for half day. We had a good time riding the seawall. Very family friendly ride. Thank you guys. Must return bikes to same shop.
8 years ago (06-06-2017)

We got there first in the morning, they did not carry many bike sizes and did not bother to check if the helmets and bike sizes were adequate for us. They wanted to get us out of there as fast as possible and were not receptive to questions. Adding to that, the bikes made a lot of squeaky noise due to lack of proper maintenance. We mentioned it to the staff at the end of our day, all we got was "sorry". When you offer such a poor service, this is not an acceptable answer. There are other shops in town, avoid this one.
8 years ago (30-06-2017)

Compared to the bike rental shops and bike share systems of Washington DC where I'm from, Vancouver kicks ass. Cycle City bikes are much smoother, less clunky, more comfortable but with decent power and control. The guys manning the shop were very cool and laid back. I never felt like they were trying to squeeze every penny out of us on time or upselling addons. In the 5 hr rental period we biked all the way around Stanley Park, had fabulous ramen in West End for lunch, biked the long way around False Creek to Granville Island, parked in the free bike valet and walked around the market, biked over the Burrard St bridge back to the shop. Couldn't ask for a better bike rental. Highly recommended.
8 years ago (04-09-2017)

Really good bikes and friendly staff. I'd like to thank Cycle City Tours for their great service and help after my girlfriend had an accident in Stanley Park. We are thankfull and if we ever want to rent a bike again in Vancouver it will be with your company! 5 stars!
8 years ago (07-06-2017)