Crowne Plaza Gatineau-Ottawa

This is a really good property! The location is great to Ottawa but at the same time it gets you away from all the busyness of the city. The staff is great I gave them a bit of a hard time about parking and they had all the patience in the world. When I realized I was wrong I apologize profusely but they were very good about it. The rooms are very clean and cozy. I loved this property and slept great
7 years ago (28-02-2018)

First impressions of hotel were excellent. Arrived late at night to a gorgeous site of the entrance area. Was upgraded to a suite. Room was amazing. Had a living room, 1 and a half bathrooms, kitchen area and master bedroom. Pool is lovely. Great location. Perfect hotel.
7 years ago (30-11-2017)

This could easily be a 5-star property with some improvements. The lobby is impressive enough, the staff is cordial, bilingual of course, and helpful. The amenities such as the pool, exercise room, and Business Center are fine. The business center could use a stapler. It actually has a pencil sharpener. Does anyone use pencils any more? The most disappointing thing about it is the restaurant. The service, especially in the evening, is fine, the prices are not bad, but the menu is severely, and I do mean severely limited! A couple of salads, burgers and one steak dish. Apparently bottled water to go has not been heard of either. Oh, and no matter how few people are in the dining room, and they're usually are very few for dinner especially, at breakfast don't try to sit two people at a table for 4! You will be told to move to another table. Kind of silly but I guess that is policy. The room was fine, containing a safe, refrigerator, a microwave, a flat screen TV and a sofa. The king size bed was comfortable and there were plenty of electrical outlets. The room lighting, especially in the bathroom, could be improved. If one shaves with a blade the lighting in the bathroom is definitely inadequate! Everything was neat and clean. The room HVAC system was one of the quietest I have encountered in quite some time. There is a charge for underground parking which is okay, but the spaces in the building itself are really narrow. Nice enough place
7 years ago (30-12-2017)

Easy access, fast check-in, rooms was quite nice and comfy. all around clean. and Not overpriced. Would recommend. Fridge in room real nice if traveling with family.
7 years ago (22-01-2018)

Nice enough. Getting a bit dated in the rooms. Housekeeping below average due to crusty hand cloth slung across the shower rod, bath towels being removed and not replaced, old crusty toothpaste on the edge of the sink, and the higher of the two soap dishes in the shower has clearly not been cleaned for some time ... Caked in soap and maybe mold ... I did step on something sharp before I left. On inspection I found I had stepped on someone else's toenail clipping. Yay. Quiet. Staff have been super friendly. Location is great for getting to Ottawa or walking by the river. Limited choices for room service but the burger was delicious, if a touch undercooked.
7 years ago (28-01-2018)