Chinguacousy and Sandalwood Medical Centre

Booking an appointment took over 30 minutes on the phone, during which I was hung up on and had to call back just to confirm the booking. When I arrived, they had scheduled the appointment under a family member's name instead of mine, which took another 20 minutes to sort out.nI offered my OHIP card at check-in, but was told it wasn’t needed, which felt careless. The medical students present were dressed unprofessionally—wearing jeans and even star-shaped pimple patches on their faces—which didn't inspire much confidence, though that's the least of my concerns.nThe main reason I booked the appointment and had confirmed with the receptionist in advance turned out to be a service this clinic doesn't even offer. So not only was my time completely wasted, but the entire situation could have been avoided with just a little more attention and professionalism.nWould not recommend this clinic to anyone looking for reliable or respectful care.

This is the worst clinic ever, I do not recommend this clinic. I went there twice and every time paid the fee as I don't have health card. I don't know why doctors Dr. M. Chaharlang Bakhtiari and Dr. Ireen Girgis are always in rush and don't listen at all. Today I went there and Dr. verbally prescribed the brand of the medicine. She did not care to give me the details and just left the clinic. After that, I asked the receptionist, she told me take help from the pharmacist in shoppers.nnI would have given them 0 rating instead of 1 star if there is option.

The experiences I had with the staff members were excellent and professional. On my 1st visit I met up with another patient, female senior citizen. She was pleased by the staff members and not to mentioned the Doctor... Dr I. Girgis.nnMy experience was no different. I was treated like family and now my family gonna become apart of theirs...nKeep up the great work.

I took my newborn daughter here for her first check up and because I didn’t have her health card yet I had to pay $40 to be seen by the sr. The office said I would be getting the $40 returned to me once I bring in her health card. I have returned to the office with her card months ago and I have called multiple times asking about my refund. Nobody came give me a straight answer , every time I call to ask if I am able to get my mo sun back they say someone will etransfer you . I have been waiting months for my money back. Completely unacceptable and unprofessional. If you’re not going to give someone their money back do not tell them this is your policy. I will not be returning to this clinic and will be telling everyone they are liars

Dr. Franca Onyenunua is a phenomenal family doctor!. I never felt rushed—she was patient, kind, and thorough. You can tell she genuinely cares about her patients. I highly recommend her to anyone looking for a caring and knowledgeable physician!

Directions to Chinguacousy and Sandalwood Medical Centre with public transportation

---