Sandalwood

This service sucks. You book an appointment a week before you go back to have a checkup, and they say that the doctor you want will be there. Next thing you know, the doctor you want decides not to show up or not to come because they are “not available” or that the doctor is “not coming today”. This happens not once, not twice, but multiple times. This is not a way to run a clinic. Personally, we had an appointment at 6:00. We were trying to confirm it at 4:00. When that’s their job to confirm that the patient is attending his/her appointment. Later on, we call them again, 40 minutes before our appointment and they tell us that our doctor is not coming today. But, if we look back to a week before we made this appointmeny our doctor was not there that day either. Please fix your service before it gets shut down.
7 years ago (24-05-2018)

The best doctors but the worst management. Appointments are not honored. Phones are not picked up. No office schedule. Website is down. You have to visit there to check if doctor is available or not.
8 years ago (18-01-2018)

In my opinion Dr. Rehan is naturally quite knowledgeable. She doesn't over react to little things which is what I like about her and all Doctors should be like this. I can see where other comments are saying she leaves quickly but she's a busy woman with other patients so I don't mind. There is waiting time with an appointment but it depends how full the waiting room is which is the same everywhere. They seem really busy in my opinion so they do make minor mistakes but it gets sorted out in the end. All in all I appreciate the work they do.
8 years ago (01-09-2017)

Dr. Rehan is a great doctor, however the clinic is very poorly managed. The staff does not enter your information correctly, they don't pay attention to the records and keep calling you for the same reports again and again. Smallest thing such as sending a fax for referral could not be handled properly by them and we keep waiting for the referral doctor to call (only to know later that the referral fax didn't go through and nobody followed up). They book appointments even when the doctor may not show up and cancel the same couple hours before the scheduled time. Wait times are insane even after you make appointments.
8 years ago (28-08-2017)

Great people fast and friendly
7 years ago (07-04-2018)