Burger King

Just got a drive through order. Ordered a Whopper with cheese, no tomato, no onion. Requested onion rings instead of fries, and two containers of ranch. Was told there were no onion rings. Burger came without cheese, with onion, with very little ketchup and mayonnaise, one pickle slice, two scrawny strips of lettuce and was lukewarm at best to start with and completely cold before I finished. When receiving the order I asked about the ranch I was told they were out. Had I not asked it just would have been another surprise to deal with. I understand things happen but customers deserve to be told if out of something, not left to discover it later after leaving. And the whole thing took over twenty minutes at 2:30 in the afternoon when there were only four vehicles ahead of me. Thoroughly disappointing to say the least. At today’s prices I at expect decent service, honesty from the staff, to get what I ordered and for the meal to be hot. I don’t think that’s unreasonable

Went through the drive through to get.fpod on the way to am appointment. Were cut off at the drive through. Tried to finish the order at the window, we were cut off again, before I could order a drink. At the window was handed a bag and the employee walked away without a word. Started to drive away to find the bag was missing half the order. So we parked and went in to get the rest. Seriously. What the hell? This is how they want to treat their customers? Like a damned inconvenience? Nice, BK. Real nice.

My family ordered, then when I went up to order, they said they couldn't take my order. They said I had to wait 15-30 minutes to order. I told them to forget about it, because my family would have their orders before I even ordered. They had to wait 30 minutes to get their meals. Worst service ever, I'll never eat at Burger King again. My family's Frys were cold and burgers the same . There was no ketchup or napkins. What a joke for a fastfood place.

Went to Burger King in Jamestown, North Dakota and gave an order of four whoppers substitute the top bun for a bottom bun because I could not have seeds on my bun due to health reasons got my order all four of the buns had a seeded bun top so I asked them if they could switch it because I specified that I could not have the seed bun and he said that’s right I remember you saying that so when he went back to fix it, he brings me back only three whoppers instead of four and then when he brought out the fourth one, I looked at all my burgers it was just a bun and a burger so I go back and then I go into the store and talk to the manager and explain this is supposed to be a whopper substitute top on for a bottom bun because I can’t have a seed bun due to health reasons they go back to the cook And he was swearing and cussing out me as a customer because of my special instruction because of my health reason I couldn’t have just order off the menu normally instead says F yourself and so on and so forth so then I said I don’t need to be treated like this. I just want my moneyback that is uncalled for. I’m leaving so she goes back to tell him she canceled the order and he goes good. She can go F herself and we don’t have to worry about these special orders and these people with health problems are f up I was upset, embarrassed, and I thought why would you treat customers like that ? They didn’t even care didn’t do anything to fix it just tell me to go F myself that is poor service poor customer service and the manager didn’t even do anything to accommodate Burger King in Jamestown North Dakota you need help that is poor poor Service.

Came at 11 said they were sold out of everything, I was still happy with what I could get. Just shocked how low product they have. Good customer service though!