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Reviews, get directions and information for Best Western Yellowstone Crossing

Best Western Yellowstone Crossing

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Welcome to the Best Western Yellowstone Crossings.

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Located in Laurel,MT, the Best Western Yellowstone Crossing is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 205 SE 4th St, Laurel, MT 59044, USA
Phone: (406) 628-6888
moc.tgnmavk@snoitavreserlerual
State: Montana
County: Yellowstone County
Zip Code: 59044



related searches: Best Western in West Yellowstone, Best Western Laurel, MT, Best Western Desert Inn, Best Western Billings, MT, Fairfield Inn Laurel, mt, Best Western Kelly Inn, Best Western Plus ClockTower Inn, Best Western near me
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Reviews
I booked my room online through Best Western and gave my credit card information to make sure I was getting what I booked a little over two weeks in advanced. I reserved a King suite that had a separate room for the bed and I was traveling with siblings, privacy was important. The only room left was on the pet floor which smells and is very dirty, I did not have a pet. My room did not have a separate bedroom and was all open. When I approached the front desk they did not seem to care even though I told them the ONLY reason I booked in Laurel instead of billings for for the suite that had privacy. They said all the other ones with the room were taken. While there I noticed a bunch of gentlemen working to improve the hotel, I'm sure the rooms were given to them and paying customers were just tossed to the side. One of the girls offered me a discount on my room which I accepted. The next day I put my do not disturb sign up so that my 10 month old could sleep in after a 14 hour drive. Housekeeping came and knocked on my door around 10 and I had to tell them no and again about two hours later all while my do not disturb sign was posted on the door. Both times she woke up the baby from his nap. My husband tried to renegotiate the rate of the room and the girl at the desk was rude and declined. The next day I went to play in the indoor pool with my husband and son. The pool is very dirty and FREEZING! The hot tub had stuff floating in it. When I asked the older lady at the front desk she said she didn't know if it was heated and had never even been in the pool room. I checked out the next morning 4 nights early. I was not asked how I was, how my stay was or anything. I was handed a receipt and that was it. Why on earth would I pay more for a dirty room that was not what I booked. Like I said, the ONLY reason why I booked here was for the privacy. I went into billings, found a much cleaner, nicer room for even cheaper at a higher rated hotel than the discounted price Best Western gave me, I wish I would have never even wasted my time thinking this would be a good stay. I will never stay at a Best Western again, I'd rather sleep in my car.
8 years ago (22-11-2017)
Great value for a comfortable stay. Very pet friendly with a huge manicured lawn. Pets only allowed in third floor rooms so be sure to call to ensure your app-booked reservation is covered. Breakfast would have been better with fresh cooked eggs than southern biscuits and gravy with sausage links. However pretty good. Easy check in, good service. Nice hot tub and pool, although the spa needs resurfacing. Comfortable room and bed. Room includes basic amenities like shampoos, iron, coffee maker. I would definitely stay here again.
8 years ago (09-08-2017)
The location is great right next to many food joints and grocery store. The room are very nice and comfortable. The service is all around good. There pool area is nice and clean
8 years ago (19-10-2017)
Clean rooms, nothing to complain about, really. Just not as "nice" as similar competitors that I've frequented. Good free breakfast, 24 hour pool, pets allowed on third floor. Good proximity to highway, Walmart, fast food. All in all, might try something else when back in town, but would not turn it down, either.
8 years ago (18-10-2017)
As a Brit, the name Yellowstone Crossing sounded a lot more picturesque than the reality of Laurel! Not the hotels fault. Our room was comfortable and quiet, considering the location. Staff were really friendly and helpful. Breakfast was pretty good. We enjoyed the freshly made waffles with maple syrup and good coffee. Our niggles were, our sheets and coverlets had obvious stains. Also, no body lotion, which I expect as standard in a Best Western.
8 years ago (07-08-2017)
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