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Reviews, get directions and information for Best Western Plus Saint John Hotel & Suites

Best Western Plus Saint John Hotel & Suites

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At the Best Western Plus Saint John Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Saint John Hotel & Suites will stand out among other hotels in Saint John,NB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Saint John Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 55 Majors Brook Dr, Saint John, NB E2J 0B2, Canada
Phone: (506) 657-9966
ac.jsnretsewtseb@snoitavreser
State: New Brunswick
County: Saint John County
Zip Code: E2J 0B2


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Would not recommend this hotel if you’re staying for multiple nights and want your room cleaned.nWe stayed for three days and expected to have our room cleaned in the early afternoon on the second day. They told us the room had to be vacant for the cleaning staff to come, so we specifically asked and scheduled our room to be cleaned around 2pm when we were out in the city with the kids. They said it would be no problem. We even put all of our belongings aside to make the cleaners job easier.nWe came back long after 3pm and the room hadn’t even been touched by the cleaning staff. So we called the front desk and explained what happened, only to be met with staff who didn’t seem to care at all. They nonchalantly told us they would send someone if we left the room again. We explained that we couldn’t do that because of our two toddlers, which is exactly why we asked for them to come at a specific time when the room would be vacant for a while. So our room was never cleaned.nnThere was no attempt to properly rectify the situation. For the price we paid to stay here, I’d at least expect the cleaning staff to bother doing their job.nWe then asked if they could at least send us fresh sheets etc so we could do it ourselves, to which they also said yes that’s no problem, but no one came yet again, so we couldn’t even tidy up our own room at this point.nVery disappointing experience. The room itself was fine for our needs and the location is nice too, but the staff make it not worth it. Will be staying elsewhere next time.
Stayed 2 nights at this hotel in late August. It is new, clean and rooms are appointed with nice furniture and comfortable beds. We booked a King Suite. Room was large. Breakfast inclusion was exceptional. Full eggs, sausage, ham breakfast with yogurt, fruit, muffins, toast, bagels, jams, tea and coffee.nTwo team members deserve mentioning for their exceptional customer service, those being Brandi and Joe. Thanks for your kindness and help.nThe pool at this hotel is a fabulous indoor pool. Restaurants are close by or you can drive 10 minutes to downtown St. John.
We stayed two nites at this hotel, and the beds are very comfortable, customer service was very friendly and helpful. Location was excellent , lots of shopping and restaurants within walk-in distance. The hotel is under constructions but absolutely no noice and no debris around. Great compliment breakfast, plus you can make fresh coffee/tea after hours with easy access with your room key. Would recommend this hotel.
Great location, clean and spacious room, good breakfast. All great except , we had a fire alarm, the staff was useless, they had no idea what to do , did no help or informed any body, they broke fire protocols by letting people back in before the fire department was there and in the morning when the manager was asked question she denied everything, so you die in a clean spacious room .....
Very clean and staff was great. My complaint is for the amount of bleach they use to clean the sheets. Couldn't get a decent night sleep and woke up multiple times very stuffed up due to the overpowering smell of bleach.
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