Best Buy

They've pretty much destroyed the local computer business's without providing affordable pricing. It's too bad, the service is not good. Otherwise, not very happy with them but when it comes down to it they do use their buying power to get items in as quick as possible when requested. I would never buy a large ticket item from them but the small stuff sure.
7 years ago (04-02-2018)

Awful customer service. I honestly dread having to go to best buy. The employees are all over the place, difficult to track someone who will do the right job. Online orders are the worst thing with them, their website is horrible. Needed to speak to someone over the phone regarding a missed delivery of a purchased product, but no one answered the phone. I called 24 times in 2 days but no body answered the phone. I had to go into the store and approach them. The ‘manager’ who should never be a manager told me that their phones often don’t work because they rely on wireless networks. So my concern over not being able to reach them and having to come in store to resolve the issue was not a problem at all. Well played! I could go on and on about all the awful experiences I have had with best buy. I really miss future shop. At least we got quality customer service.
8 years ago (08-12-2017)

Fine if you are like most people, or if you are technologically illiterate. They carry good brands. If you are a power user this store is not for you- you have a better chance researching products on your own. They have a substandard selection, not in the quality of their electronics but for other things like cables, adapters, PC components, etc. They have a very limited selection, making it a nightmare for PC builders because they can not the parts that they need. Best Buy seem only carry high end cables with 'gold' connectors and huge price markups. Staff isn't knowledgeable either. I went to buy a TV with my parents and I probably knew more about the products than the staff at the time did - because I read the info stickers about the products that were pasted on the shelves. After coming here three times and leaving empty handed I've moved on to supporting smaller local companies like OTV for my electronics - and I'm even saving money by doing so.
8 years ago (30-10-2017)

Why, please, tell me why all the staff is so annoying and make so much pressure on people? Result? I usually leave the place as soon as I can.
7 years ago (07-02-2018)

Very busy store, only so many staff, that's how they keep prices down. Excellent customer policies. And from my experience the cust. service is great if you're not pompous
8 years ago (19-12-2017)