Benkei Hime
2 km
Cute store!! Have a bunch of cool and instagramable drinks! The service is super frie...
Reviews
I was here today. I ordered a mango pomelo sago slush and a customer came way after me ordered the exact same drink. The staff served my drink to this new customer. That is not right. When I made the server aware of what happened, he gave me a shrug and said “your drink is complicated”. I don't even know why it has anything to do with serving the wrong customer. I recommend you use a better system to organize your orders and your customers such that there will not be these kind of incident in the future. Side note* the drink tasted pretty good !
They continued to open during lockdown. The price is not cheap but their drinks and service were great! There was no long queue. They offered some Winter specials can be served hot or warm according to your preference. It’s worth a try! We went back for their new promotional drink. It was a very good deal at $4.99 Regular Size. The Mango Pomelo Sago Slush was very refreshing. We enjoyed this fruity drink very much. It was great to visit again! Their drinks were always consistent with good quality. We were happy with our drinks. Recently, I came to this Yi Fang location at First Markham Place for bubble tea and fruit tea again. It wasn’t busy and no long queue. The drinks were still very good and the service was efficient.
I love coming here after a long day of shopping. They have a wide selection of fruit teas and slushes. The place itself is quite small and often packed so be prepared to wait for your drinks. Highly recommend the winter melon with lime if you want something fresh and herbal and the mango pomelo with sago if you have a sweet tooth.
Nice and super pleasant atmosphere. Bright, friendly attendees, a I'm good quality teas. I absolutely recommend the signature signature Yi Fang fruit tea as this is extremely refreshing with pineapple essence and apples and passionfruit seeds. Parking is terrible during weekends but that's to be expected at First Markham Place. The place is nice to hang out, though@
Never went to this location/brand and wanted to try. They had the mango pomelo slush on promo that got me in the door. When ordering the cashier was rude, I asked for adjustments on the sugar and ice level she said it couldn't be adjusted, etc... Other people ordered the same drink after me, they were able to... could be language barrier, her English comprehension whereas other customers spoke to her in Chinese. I told myself, fine whatever. When the drink was ready I had to ask for a bag for takeout, she knew it was the promo special which came with a 'nicer' red takeout bag, instead she gave me a normal plastic bag. It did make me feel discriminated, other customers ordered the same drink and got the bag. I asked her what's up, doesn't this come with the red promo bag? In response she replied, "yes sure" and roughly handed me the takeout order. I know she was trying to pull a fast one on me, saving the cost for next customer assuming I knew nothing. I tried the drink back at home, it was bland and watered down, I doubt I will visit again or recommend to friends/family.
This location’s drinks are decent, good even, but it is overshadowed by their very bad customer service from the employees. Some employees are okay, but there’s been too many repeat incidents with slow, rude, and unnecessarily snappy customer service. You also can’t make any accommodations to drinks even if they seem doable. The price point isn’t that good either, but that’s the price for bubble tea nowadays. If you’re impartial to your bubble tea, check out surrounding locations first.
Honestly gotta be the slowest bubble tea store across GTA. There’s only 2 staff working and the cashier doesn’t know how to make any drinks so there’s only ever one person making drinks. The person in the back seems inexperienced as well, she’s always looking at the paper taped on the wall for the recipe it seems. Waited at least 30 minutes……. Still waiting. Got here at 2:20, it’s now 3:03. They’re only serving #37, we’re 39.
It’s a Saturday which I don’t understand why with 3 staff on duty that they are struggling with their service whether it’s certain ingredient are missing. Whoever closed the night before should prepare back ups so the next day service goes smoothly. I literally ordered just one drink which been waiting for about 20 minutes where there’s people before who are still waiting.
I passed by Yi Fang the other day and was surprised by how many people were going in and out of this place! The space right now is quite small, as they have blocked off the seating area, allowing customers to only be in the ordering area. I recommend waiting outside if it gets busy but usually it's just two pairs of people at a time. In terms of other COVID precautions, the employees wear masks and they have plastic sheets for added barrier. I tried two drinks, and loved them both. 1. Black sugar pearl black tea latte: I prefer this over the milk only version, as their tea is of good quality and adds another dimension in terms of taste. The tapioca surprised me since they were about half the usual size, reminding me or sago. Most importantly though, they were very chewy and QQ! The drink is preset in terms of ice and sugar level, but was surprisingly perfect, not too sweet. 2. Yakult with passion fruit green tea: this drink really blew me away, I love! The passionfruit flavor was so heavily evident as they use real passionfruit there's even fruit meat and seeds! The green tea flavor kicks in at the end of the sip, and the yakult helps to balance out the tartness/sourness of the entire beverage. Such a refreshing choice for summer days like these. I really like how beautiful their menu items and packaging are! And service was very friendly and helpful. Follow me on Instagram @oh.snap.vonny for more food reviews and photos!
I hang out at the Yi Fang location at Yonge and Wellesley in downtown Toronto. It is a perfect location for fruit and bubble teas. I love the tapioca here and many ingredients are shipped from Taiwan. I am a fan of the creamy teas but always ask for them less sweet. Just a personal preference. Service is always with a smile. Please follow @joannasable on instagram for more food and travel fun.