Reviews
I joined this gym in March 2022 after moving in the area. Overall it's been a great place to work-out. It's spacious, clean, has group classes I rarely miss spinning, yoga, and a large swimming pool. I go in the morning as it can get very busy during the early evening hours. I can't think of anything negative to write about this facility, it's terrific and very affordable. They tend to play rap music, which I personally find extremely annoying, so bring a headset if it's not your thing either!
I would NOT recommend this gym to anyone. First of all it is very dirty, some of the employees and clients stink. The locker rooms and shower areas are disgusting and smell bad all the time.ive never seen anybody cleaning. Very poorly kept. Terrible customer service and management. They don't know how to run a gym or business.. I f could rate a 0 I would. DO NOT WASTE YOUR TIME WITH THIS GYM
I found some points that could be improved: 1 The repair of the sauna is very slow, it has been out of service for several weeks or maybe months. 2 The showers lack soap holders and some water faucets do not work well. 3 The music is very bad and loud. Most of us wear headphones. They should only put background music so that users can listen to their own music without problems. These comments are to help improve the service.
I tried to get this matter resolved but no one ever responded to any private messages. My call today was answered by Mohammed who told me there is no longer a manager… Unfortunately my complaint now becomes public. Hello my mother has been encountering very poor service from the Chomedey Laval location. My mother a senior has moved away from the area because her husband suddenly passed away in April. She has tried numerous times over the past months to get the membership cancelled under compassionate grounds. This has not been done. Numerous messages left both in person and by phone to Chantal with zero follow up. As a senior living on her own she cannot afford to pay a membership that is not being used. She has been a client for many years. Trusting that this matter can be resolved
It is Fair. You are getting what you paying for. If you are looking for better services, then go to another one that may charge you the double or even more. It is been two months and never see the steam room working. The pool access time is limited to only a specific hours
Honestly I spent 1 year with you guys and I had the worst experience specifically at World Gym Curée-Labelle. Every time I needed to communicate with an employee they didn’t know anything. Not professional at all. Just rude with attitude! The Supervisor is no where to be found. Anyways I ended my membership because of that specific reason ! Don’t go there !
Very happy to be come a member of this world wild gym - ones u are member , gives u acsees to all the location gym same brend . Gym offers u a really good service for the relaible price 24,99 cad per month + 15tax The Vip packet incluides : gym area , groupe workout yoga , zumba , latino dance , box classes ... sauna, pool , jakuzzi . Yes the only strange things for me was , that u will need to bring your own locker for the changing room to keep your private iteams . Also here incluides here tuning room not at exactly this location , but u can visit at any another near u and baby seat room u need to call in advance att least 24h for reserve a place , baby seat room is for free for 90 minute per day , if u wanna leave it for longer , u will need to pay. Babby seat room is available 4 times a week scedule need to be double checking with admistrator . Also one importand things ones u be come a member of the gym u automaticaly sign in for 1 year , so from your card will be charging everymonth payment , if u have medicale proof that u are not able to visit gym during one or couple of months , u will be still charge and then does ammount of months will be adding to your card for free , for example : u start at january 2023 and february / march u was not visit the gym regard medical conclussion , u will still pay for it , but your card will be valid up to march 2024 , not January . The exeptions is member card Flex - this card u can stop any mommnet , the price , if i am not mistaking , 40,00 cad + 15%tax , but do not forget : ones u stop and wanna renuvet, u will need to still pay card fee and members fee , what is in year membership - 1 time payment. I would love those last explenanttion read it as well people who is putting 1 /2 stars for gym , because they been charge even after they bring medicale sertificate , because i think is not fair to put low raiting for gym it self , if u are not awear well about they rulles
Worse service ever! Since I paid my VIPmembership I used only 2times the steam, why do I close yr swimming pool and steam without informing yr client? I went to cancel my membership cause I moved in Mercier! The first answer was we will charged u ! I went there for the second time to make a transfer to my cousine, they refused!!!!! Now am paying what am not using!!!!! C pas normal
Morning schedule they often open the door late at 6 instead of 5. For example people wakeup early at morning at 4am to prepare and come to the gym but gym open around 6am , or else they have to fix the schedule from website on internet! :
What a gym wow the worst that you can imagine wanted to cancel my membership because of foot injury after 2 months they said the manager is going to call you two weeks past never received so I called again finally someone answered & to told me that I need x ray proof I brought them pictures of x ray because they didn’t allow me to take the x ray with so I took pictures of it & went to the gym they said we will cancel your membership that never happened I went again there the same answer manager is going to call you , called again manager is on vacation called again manager told me I have to start from zero which means 36 days notice plus this time a report from a doctor which they never mentioned before, so people please don’t even in your dreams thing about this gym they are very nice before suscription, but after you do you & your money belongs to them , I had no choice but to calll my credit cards to stop that calll your credit card side they Will take care of people like them