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Reviews, get directions and information for Walmart Thornhill Supercentre

Walmart Thornhill Supercentre
"Walmart Canada provides Canadians with easy access to everyday essentials at everyday low prices! With in-store and online shopping and our easy-to-use app, you shop how you want, when you want, and where you want. Choose in-store or curbside pickup, or fast and reliable home delivery. Regardless of how you shop, you'll discover a great selection of electronics, baby essentials, video games, toys, home furniture and appliances, clothing, exercise and fitness equipment, pet supplies, and more from the brands you trust. Save Money. Live Better. Start shopping!"
Address: 700 Centre St, Thornhill, ON L4J 0A7, Canada
Phone: (905) 709-4494
State: Ontario
County: York Regional Municipality
City: Vaughan
Zip Code: L4J 0A7


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM


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Reviews
Changing my review to 2 stars. Went to shop here and stopped to eat sushi. The cashier machine was broken so I set to eat first and kept the barcode/box. The woman in the kitchen started to scream at me in front of my baby, that I have to pay first, drawing attention from other shoppers, made me feel like I am a thief. I asked her if I could pay after I finished my groceries shopping and she said no. I went to the main cashiers, waited in line, came back to eat, asked her for napkins, she was very unfriendly, gave me one little napkin and didn't even talk or answered when I said thank you. I believe she could ask me nicely to go pay first especially in front of a child. Sushi tasted like fridge sushi, nothing special and one roll was almost $10. I would give 1 star to the sushi place but I have no problem with Walmart. I would think twice before I get into this store again.
Terrible location in terms of crowding and organization. Express line is never used for its intended purpose and anyone who just wants to buy a few items is basically forced to wait as real checkout aisles are never open and you are forced to use self checkouts which half of the customers have troubles using. Using cash is also very difficult here as self checkout machines only take cards. Yet another hectic Walmart. Only positive thing I can say is they have a decent variety of international and kosher products.
Be careful of their bakery Purchased backed good with expiry date 5 days away When I got home noticed it wasn’t as fresh as normal Inspected closer the sticker and it looks like it was replaced
Margaret was amazing at the costumer service table. I usually don’t write reviews but i had gone back to Walmart many times and every time they sent me home for returning a purchase i had made a month ago which was 100$. 3rd time i went there and Margaret was there to help me and she was very fast with it. I wanted to thank her by writing this reviews and hope she sees it.
Totally mixed opinion of this location. Walked in to buy mason jars and the first employee was incredibly helpful, directly walking me to the exact aisle I needed. Sad part was that only remaining pack of 750ml mason jars had be opened with one missing not sure when this happened so I won't hold the store responsible. It was strange that on the way out I was stopped to show my receipt. First and only time I've experienced this at a Walmart. Maybe it's because I went to McDonalds before leaving, but two other people did the exact same thing and were not stopped.
Terrible location and the employees are BIASED here they let their friends shoplift and walk out. My daughter grabbed 2 breads by mistake and put one on the side where they had their returns along came an older Persian lady she picked up the bread and was walking away I told the lady employee Mitra but she didn't stop her from leaving the store. That is unfair and I'm sure if it wasn't a Persian and anyone else they would of attacked them.
Forced to give a 1 star rating since ZERO is impossible. There is no sanitizing sheets for the carts at this location or hand sanitizer either. Thank God I carry my own Lysol sheets since the start of the pandemic. Walmart in general has TERRIBLE CUSTOMER SERVICE but I'm not sure why when Persian people work at Walmart they think they are the owners and they are superior to all and can talk down to anyone. This location as well as the Silver Linden location has ignorant Persian employees who are rude, biased and very judgmental. We were at self checkout when I requested a male employee to clean the machine for me since it is their job he started yelling at us and using bad words in Farsi which I understand and told him to watch his mouth and lose the attitude however he continued to mumble and did not clean it. Also in the back of the store near the Christmas trees and ornaments some sections were blocked off by employees having a meeting instead of sweeping like they were supposed to be doing 4 of them were not bothered that customers need to pass. Brought this to the attention of customer service and Katelynn was very friendly and understanding of the situation and apologized numerous times she had paged the CSM on duty to attend who finally did after making us wait over 10 minutes and honestly it would of been better if she didn't attend she was a clown who didn't understand what I was telling her asked me a irrelevant question I got frustrated and Katelynn was nice enough to explain to her what the issue was and the CSM had the audacity to tell me the employees are allowed to use bad language towards customers she can't stop them or control them I told her she was a joke and asked Kate to write down her name for me. Seems like Walmart just makes anyone a CSM or manager in this case Katelynn would of been a better choice than Chaitali who hardly knew English just like the men in the back speaking Filipino and the rude man speaking Farsi next time maybe the panhandler from outside will be hired as the manager
The new renovation has pros and cons. Line ups are faster but the set up in store is massive that your time is wasted to go from one end to the end. Quality comparing to other chains like Costco is poor and very pricy.
Tamir in the photo centre has excellent customer service skills. He is patient and very helpful. An excellent example if going above and beyond his job .
Josephine is the best & best customer cares, when entered feels like every customer very important for her. Welcome me at door like I’m not Walmart customer but guest at her home. Management care her
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