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Shoppers Home Health Care

  1. Vaughan
  2. Thornhill Store

Reviews, get directions and information for Shoppers Home Health Care

Shoppers Home Health Care
"Wellwise by ShoppersTM provides a wide range of quality health and wellness products such as ostomy supplies, pre-and-post-operation supplies, compression and support garments, incontinence/continence products, and mobility aids such as canes, walkers, rollators wheelchairs and more. We also offer CPAP/apnea devices and sleep therapy services, in addition to an extensive collection of bathroom safety products to maximize your wellbeing. We have over 40+ locations in Canada, along with an online store for convenience of shopping wherever you are. You can also enjoy earning PC OptimumTM points on almost all purchases. Discover Wellwise by ShoppersTM - Home health care solutions."
Address: 8000 Bathurst St Unit 2, Thornhill, ON L4J 0B8, Canada
Phone: (905) 763-9525
State: Ontario
County: York Regional Municipality
City: Vaughan
Zip Code: L4J 0B8


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews
Would also give zero. Was sold an already opened product that was broken. Employee and entire store heard the product malfunctioning and then argued that it was fine and that i was just unfamiliar with the product I have been using for the last ten years. Then was told I couldn't get a refund because it was opened even though that was the way I purchased it. No manager available to deal with the problem and judging by the treatment of the other customers in the store at the time the management doesn't care. Will update if I hear from a manager. Current review is unknowledgeable incompetent staff, rude to elderly customers in need, and I'm assuming they just ripped me off for $200.
Jackie was extremely helpful! I came in for compression socks and she was very eager to show me the different products! I never like to come in close to closing time but Jackie still continued to assist me and ensure I had everything on the receipt for my insurance. Great customer service!!
I called this location among other lcoations looking for a walker for my father. This location not only returned my phone call, but took care of every detail for me with a smile. Behnaz who is one of the team was very attentive and sensitive to my needs. Thank you to the team at the 8000 Bathurst Street Location, you took a lot of pressure off my shoulders.
I am disgusted by the ill treatment my elderly father received and am writing this review to warn others. Two weeks ago my father called this location searching for N95 masks. He was told they were out of stock but sell for $50 plus tax for a pack of 20 and were expecting them back on on January 5th 2022. My father called that morning and was told that they were in stock but when my father confirmed the price he was told a week prior it was now doubled! $100 + tax! When he asked the female employee why the price had doubled in a week, she responded with "That is the price, take it or leave it!" He left it and nobody should speak so rudely to customers, especially when speaking with seniors! Wish I could hove 0 stars! Will never shop there again!!!!!
I just called to inquire about the Cubbi and couldn’t believe how rude the young woman who picked up the phone was! I realize that these times are stressful but I asked her what the price was as I had seen it advertised for 299.99 and she said it’s the regular price and I asked her what is was and she said 344.00 when I inquired about the 299 she abruptly said that was the sale price and it’s over now so you’re going to have to pay 344.00. Because of her rudeness I will be ordering it from Amazon now. You just lost a potential customer
If I could give zero stars I would. Very unhelpful service, and when I explained what we were looking for and that the other locations kept hanging up on our calls. She explained that I needed to be patient. Very poor service, and lack of empathy our needs.
Terrible customer service. Called to inquire about travelling catheters for a sick family member. Lady named "Hope" did not even listen to my question and kept asking for a reference number. She was really rude over the phone and was unwilling to hear my question. My question was about whether such catheters exist and how I can go about getting one. Called the Markham store, and the person I spoke with was amazing and so helpful. Would not recommend this place for any assistance.
Absolute disgrace. They won't tell you that they have bad returning policies. One goes and expects the returning policies to be like in shoppers. They will not mention it and things you buy there must fit otherwise no benefit at all. They are arrogant and cold. Very overpriced too! Do your search and buy things online.
We visited this location on Aug. 3 /19 , looking looking for compression stockings for my wife. We were assisted by Mr. Sayed. Mr. Sayed is a very knowledgeable ,caring ,professional. We appreciate his assistance very much . We will definitely go back.
I rented an electrical breast pump for my wife from this store. I was supposed to receive a phone call from their staff if I want to keep it for another 28 days. the first month I was called and I kept it , the second month nobody called me if I want to still keep it or not and they charged my credit card without any permission. I called and asked why nobody called me and confirm with me, I was told that they called me and i didn't answer my phone, I asked them why didn't they leave me a voicemail like the previous month and I could call them back right away, surprisingly I was told "I can see a message on computer that they left you a voicemail" !!!!!!!!!! I asked the manager calls me back , it's been one week now I am waiting for his call !!!
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