Reviews, get directions and information for Walmart Courtenay Supercentre
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Address: 3199 Cliffe Ave, Courtenay, BC V9N 2L9, Canada
I've shopped at the Walmart in Courtenay for several years and this review is in recognition to Cindy Shaw a sales associate in the cosmetic department. Cindy has always addressed even the most trivial questions with genuine courtesy creating an exceptional guest experience. And to management, may you appreciate and recognize her dedication, patience and hard work You're lucky to have her.
I put in an online order a very specific food order all gluten free, no choice is you know! I figured this should speed things up well I waited 10 min to see a cust service person an additional 15 min to have someone bring me the order, then being approached at the 15min mark and asked to now drive around back, he then asked would you like me to bring you your order here which is what I was expecting as I wasnt instructed otherwise..so 10 min later he shows up with 3 item not avaiable and one item replaced with another, I get home the item that was replaced isnt gluten free. So my experience was a joke .. . I wont be leaving anymore reviews as I wont shop there...there are other options...good luck.
Only two traditional tills rest are self check out. Only way out of store is through a till so passive aggressive way of trying to force you to buy something. Employee tried to forced me through a self check out because I only had a few items ignoring my statement that it is a personal choice to not use self check out and do not have an issue waiting for regular till.
Accuses costumers of stealing and continues to harasses customers when they prove they were not stealing. Will follow you around and harass you till you get mad then throw you out because you got sick of their harassment. Then managers will side with employees even if there is video footage proving your innocence. Real bad customer service would never suggest to anyone to shop at Courtenay Walmart unless you want to be labeled a thief for no reason at all.
Normally, I have a fine time shopping here, most of the people at the self-checkout are lovely, and I like to chat with them while I checkout my items, but today, I was at the self-checkout, scanning an ungodly amount of snack-packs for a party, and as I went to scan my items, I started chatting with this tall stoic East-Indian man, and he directed me to put my items on the scale beside the teller, which, okay, no problem. I continued scanning my items, and he moved forward and hovered over me to look at the items I was scanning. At first, I thought he was just wondering why I was buying so many snack-packs, but then he started prodding through the bags, asking me if I had receipts for the bags, which I had brought from home, and had "SUPERSTORE, SHOP LIKE A MOTHER" on them. I also had two items from Dollarama that I had previously purchased in the bag, and he asked to see the receipt for those, despite the fact that they were not an item sold at Walmart in the slightest. So I showed him the still-attached price tags that said Dollarama on them, and explained I couldn't show him the receipts to the bags, because I had purchased them months prior, and no longer had them. I get doing your job to deter thievery, but this felt very rude, and like it was going to far, especially with my personal bags that I had brought, due to Walmart no longer using plastic bags. I'm not sure if he was new, or just takes his job too seriously, but I hope this review is read, and perhaps this employee is spoken to, so that others do not have the same experience and have a bad impression of the store. Have a good one!
Great Walmart! I couldn’t find Halloween candy in Victoria and I happened to be here for a Saturday, and there was Halloween candy!!!! Made me so happy! They were stocked with everything I needed!
one of your fake shoppers was following me and my girlfriend around despite us doing nothing and i even caught him recording us, when i went to go talk to him he ran away so he knows hes in the wrong, he wears a seahawks hat. next time the cops will be called
I go there once a week every friday morning to get my groceries. There is some food there and I like the self checkout that keeps me away from the lineups.
Needs the new electronic tags in the dairy and frozen foods areas.
Cindy in electronics was very aggressive and rude with the volume and tone of voice towards me a customer and her colleagues. I walked saying to her that I did not like her attitude. I feel bad for the colleague who took time out to provide information over the phone. Cindy needs an adjustment by management