Best Buy

So apparently they put games out on the floor they don't have in the store. I was super excited to find a harder to find game sitting on their shelf, no game in case, but like play and trade I figured they had the disc in a binder or something. Nope, "we can order it in for you". Ah well, may you have all the success of future shop in the coming year.
7 years ago (23-12-2017)

Great service, friendly and skilled staff. Atmosphere is clean and bright, and the selection of products is more than adequate. Missing a "wow" factor though.
7 years ago (31-10-2017)

Horrible, horrible experience. I urgently needed appliances to sell my home, but they messed up my order. I spent a whole week trying to rectify it, hours on the phone, and in the end my order got cancelled right after they told me everything was good. The one star was just because the system won't let me enter zero stars. Never again!!!
7 years ago (31-08-2017)

Excellent customer service. Knowledgeable and willing to do everything they can to answer questions
7 years ago (01-09-2017)

Went into the courtenay location. Was looking at a $500 camera for about 10 minutes, had to seek survice from the staff. Asked the "camera dept" guy if he was experianced with cameras. He claimed he was. He was not. No questions answered. No effort on his part. I left. Had my friend (who worked for future shop before best buy took over) come in and help answer the questions I had. She made the sale for best buy. They let go of their employees who actaully knew the product. Shame on you best buy. I still bought the damn camera with no help to best buy employees.
8 years ago (16-06-2017)