La-Z-Boy Furniture Galleries

We had been thinking about getting a new couch, and we found the one we wanted at lazy boy! Had GREAT customer service!! She was able to show us two other options of similar style couch that we could get sooner, then the one we were looking at. Excellent delivery service! Delivered on time with fast, and efficient set up Only took them about 5 minutes This was our first purchase from lazy boy, and must say would buy from them again!

Great customer service, a very nice young lady named Ashley greeted us and let us know she was there to answer questions. The selection of recliners was the best I have found so far and the prices were very competitive. It was nice to try the chairs without someone hovering and Ashley gave us space till we came with questions. Great job.

Awesome people, quality products and an exceptional shopping experience here at the La-Z-Boy Furniture Gallery here in Courtenay. The service has been amazing, knowledgeable staff that have a serious gift for design make shopping a pleasure and really help you connect the dots to select the perfect pieces for you and your home. Lots of style options from classic to modern and custom orders let you personalize everything from wood finishes to leather and high quality fabrics. These guys make comfy furniture look beautiful!

Megan helped us find the right chair for us, and got the purchase and delivery setup in no time. Unfortunately, we don't purchase Lazy Boys too often. Our 50+ year old Lazy boy that my wife's grandmother bought new in 1968 is still going strong.

We came in to buy a new sectional and Jim, our design consultant was so informative and helpful! We chose a lovely couch, came home and measured our space and ordered it immediately! Best news, it gets delivered this week. Wonderful customer service, than you so much!!

La-Z-Boy in Courtenay was great to deal with. We went online and had some of our needs sorted out, but the in store experience was top notch. Truly listening and accommodating in a professional manner we were able to figure out configuration, colours, and even some extra upgrades to make the furniture the way we wanted it. We were in and out in approximately an hour and they were upfront and honest regarding delivery expectations.

I was gifted a La-Z- Boy recliner. It arrived last week and I have never sat in a more comfortable chair plus the material I chose for it makes it a lovely addition to my living room. I was very impressed by the two La-Z-Boy employees who delivered it. Earlier that morning I had bought a used sofa bed but the expensive professional movers I'd hired to move it into my 2nd bedroom were unable to manage it. So when La-Z-Boy arrived it was sitting outside my house while I tried to figure what to do with it. The two young men offered to help and it took them unscrewing the bed from the sofa frame and removing two doors off their hinges to get the sofa into my 2nd bedroom but they managed it. I was so pleased. The guys were great and I was also impressed by the company, as La-Z-Boy obviously treats their staff well enough that these two employees felt secure enough to spend this extra time helping a customer outside of a regular task. So really a big thank you to everyone involved from a very happy customer.

Ok. The prices are not low. But their stuff is really nice. I sat on lots of things and almost all of the them were lovely. The Brick next door was almost exact opposite. The salesperson Cindy was lovely to deal with. We got a deal on a deal and some really nice furniture. Looking forward to sitting on it for years!!

The service on our purchase was first-class from start to finish. The sales associate was friendly, helpful and went farther to help us than we expected. The delivery crew has very careful with our new coffee table, helped us install and balance it without rushing. Overall, a great experience.

Excellent quality area rugs we purchased today. Jim was our sales person in Courtenay. He was professional , knowledgeable and charming. Thank you Lazy Boy recommended highly !