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Sport Chek Courtenay

  1. Courtenay
  2. Comox Valley Store
  3. Courtenay Store
  4. Courtenay Shoe Store

Reviews, get directions and information for Sport Chek Courtenay

Sport Chek Courtenay
"Sport Chek is Canada's largest retailer of men's, women's and kids' shoes, jackets, and clothing, as well as sporting gear for activities like running, cycling, swimming, watersports, team sports, hockey, golf and more. Shop online or at one of the 200+ locations nationwide. Plus, we offer same-day and next-day delivery powered by Doordash, so you can get your gear fast. What are you waiting for? Visit us today."
Address: 3245 Cliff Avenue Bldg. D, Units 2 & 3, Courtenay, BC V9N 2L9, Canada
Phone: (250) 334-4676
State: British Columbia
County: Comox Valley
City: Courtenay
Zip Code: V9N 2L9


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Terrible service, Went for runners, sat and watched 2 staff members chit chat with each other watching me look around boxes for the right size. Ended up not finding the boxes so took the shoes up to the front checkout and requested the size I was after… the clerk radioed the shoe department to meet me at my pair I was interested in…. So I go back and the 2 employees continued to chit chat and clearly notice me waiting. So I I continue to watch them and hear all about there personal conversation… anyways I took the single shoe back up front a second time as I was walking up front, one of the 2 chit chatters decided to stop the personal conversation and followed me back up to the front. I looked directly at the front staff, placed the single shoe down at the front door and walked out….. good service is hard to find….. sport check you lost a customer, and I will not return to a store that does not care… your money is your vote!
Went in looking for a pair of runners, selections r pretty good. Staffs were very helpful in the fitting room and shoes department. I got a pair of clearance Nike runners , noticed there is marks all over. I understand it's clearance but not sure if that's the reason for clearance or simply lack of sizes Asked the cashier if they could be discounted further, she didn't say a thing and looked at the manager I young lady who has a emotionless facial expression , manager then said " THAT'S why they r on clearance!!" With an annoyed unkind tone. how would I know ? I dont work there Working retail and customer service myself for many yrs when I was younger, I know customers aren't always right but responding to a simple retail question with that attitude as a Manager reflects poorly on the company and her work ethic. Shopping date and time : July 2nd around 3pm
Decent sports stuff, pricy clothes, and changerooms are so weird because usually there is no one there to help you out so you have to walk around the store looking for someone.
Quite possibly the worst customer service in the valley… I will not shop here again
I've had a similar experience the last 3 times I've been in. The staff seems like a bunch of teenagers who just want to hang out with each other rather than do their jobs. Openly having personal conversation in front of me while I wait to have their attention. I've had a problem at the checkout every single time, where I have had to tell the employee how to do my sale. ie I was returning an item, and she "sold" it to me at regular price and returned it at the sale price I bought it for and then tried to charge me the difference, rather than refund the full amount for an item that I've already paid for.
Had really terrible experience at this location. Staff mostly teenagers were disinterested in helping anyone. I was almost afraid to ask for a size, coz the guy helping me made it sound like he was doing me a massive favour. I bought a pair, but I wanted to really walk in the shoes before taking them home, so I walked in parking lot outside the store for 5-10 mins, didn't like the shoes, so decided to take them back and get the another pair. Same guy came off so condescending when I went back into store like I did some sort of crime. I told him I walked in the shoes and didn't like it. I told him to get me another pair different brand , he told me I can't return the shoes now, gave me the pair anyway and then ran off to front counter to tell on me, like I was gonna lie there or something. It was a belittling experience, only star goes to the manager who was understanding and okayed the return. No more shopping at this store for me. I'd rather shop online or Mark's.
This store is trash doesn't ever have anything in stock. Go on there website 90% besides children stuff out of stock or never had. There selection is garbage also to get any help is difficult. Also no goalie stuff only ever two sticks nothing two sticks is prettymuch they carry. During lacrosse season all the lacrosse stuff could fit on a end of a isle. This "sports" store is more of a clothing store. Rather drive hr to Nanaimo store or go to source for sports. Actually just go to source for sports anywhere in the world if ur looking for equipment of any sport. But its a ok clothing store. 1 star sport store 3 star clothing store cause thats all it pretty much is.
A few times previously, I've been disappointed at the stock selection represented on website versus in store.. this time, a sales associate helped me out and was able to find the products I was looking for, out of the back storage and bring them out for me. Very happy with staff willing to make that extra effort.
Went in to get some shoes one person was working in the shoe department everybody else seem to be an expert at avoiding eye contact or coming within earshot of me, so I couldn't get anyone's attention. Try to find the pair of shoes I was looking for on my own but couldn't find them, so went to shoe store by Superstore found where I found what I was looking for.
I was in Sun Jan 16th between 2-3pm, i must say thank you to the young man trying to help me, he was polite, knew his stuff shoe shopping i was and honest, thank you very much even though i left empty handed lol by choice
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