Trek Bicycle Store

To say I’m impressed by this place is an understatement. This team not only provided expert advice to my partner when she bought my shoes for a gift - they also provided fantastic follow-up service when I had some questions about clip fit. Jake in particular was extremely helpful. Thanks Trek!

I dealt with 'Jake.' He was very helpful and courteous. Very positive experience walking in the store. Keep up the great work!

Very professional and sound advice. Will took his time to really identify the problem and serviced my bike to an excellent standard. Will definitely come back!

The employees are great and the service department took great care of my bike and fixed up to new. Also purchased a helmet and felt I got the help I needed to make the right purchase. I will be making this my go to bike shop

The staff were all so knowledgeable, considerate and approachable. They made every effort to ensure I am happy with my purchase. As a beginner to cycling, I left with bike suited to my goals, an understanding for things I hadn’t considered and a big enthusiasm for cycling!

Absolutely excellent experience at Trek Queen West. I am about to embark on my maiden bike tour 600km and Saba could not have been more helpful with kitting me out with everything I need, including what I should and shouldn't buy. A real first-class customer-first mentality.