Tong Louie Family YMCA

My kids swim here every week and the facility is clean, the staff are friendly and helpful, and we enjoy coming. It’s getting busier now that there are more swimming lesson options and staff, but my kids still get individualized attention. Location is perfect and there is plenty of parking!

Nice facility for gym, swimming and other activities. They have programs where you can take classes such as yoga, aerobics etc. Your kids can also enroll for swimming classes. I pay around 40$ bi-weekly for me and my kid. The swimming pool has three parts, a small mid warm shallow one for kids, an extra hot bath tub and a deeper big one with cold water if you really want to have a good swimming session.

Great gym if you are a beginner looking to use some machines and dumbbells. The only downside is that they only have 2 squat racks, but if you are there early they will always be free to use.

Was good, needs a sauna though. Also, there was a lifeguard training session going on which should have been told to us upon our admission at the front desk. Lol my gf thought the guy was ACTUALLY drowning and went to help, even though she herself CANNOT swim! THAT was when we were told of the exercises. All in all was cool time.

A few weeks ago me and my friend decided to do the 1 week trial. The tall white guy employee with the mask is very rude, 3 times while leaving always around closing time he would always say rudely hurry and leave its closing and we were literally leaving and on our way out, not sure if he is racist because he says it only to the brown guys, every other employee here is nice, I am not sure what this employees problem is , it is almost as if he hate his job or something and seems miserable. All Ymca employees are great except this one rude employee. Please do something about this. We will not be joining just because of this. We will be joing club 16 now.

It’s expensive given it’s supposed to be a community place. It’s three times more expensive compared to other gyms in the area. Given it’s got extra facilities I agree it should be a little more expensive.

You have raised the price to $158 per month for a family of 2 adults and 2 kids. And now you close at 9pm instead of 11pm like before. Pool closes earlier too. We're out.

This is out 1st membership experience and I was happy to return back to swimming however their communication within needs massive attention- this is the 2nd class where the progress wasn't updated from the instructor/ computer after speaking with multiple people including the manager Sandra- twice was my son not changed and had to be in the wrong class and no communication done within. This is very frustrating and everyone blames someone else! If this wasn't the only pool I could get into i would have left and canceled my membership

The days of fitness for all and serving the community have long gone. Now basically an expensive fitness centre for those with lots of money. Costs out of range for average Joe and young families. It’s a shame to see the original spirit lost. The attitude of some of the staff needs to be addressed. They are there to help the members, not the other way around. Chastizing someone because they are a few minutes late for an appointnent? Please remind them who are paying their wages.

I love the YMCA gym. The staff is so nice. The equipment is new and good. Other people who use the gym are good and sophisticated.