Tim Hortons - Ottawa

Reviews, get directions and information for Tim Hortons

Address: 1239 Donald St, Ottawa, ON K1J 8W3, Canada

Phone: (613) 742-7700

Website

State: Ontario

County: Ottawa Division

City: Ottawa

Zip Code: K1J 8W3

Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info

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Reviews

Staff are not polite. Not efficiently run. I had to ask them how much I owed them because their system never said and the woman just held out her hand as if I should know. Surprising as most Tim Hortons are much better.

 7 years ago (18-01-2018)

Unless you are ordering a triple triple, they won't get it right. Last three times I have gone instead of an Earl Grey 3 Cream 3 Sugar I have gotten a Coffee 3 Cream 1 Sugar. The staff needs more training to be working at such a busy location.

 7 years ago (24-01-2018)

This is by far the worst Tim Hortons I have ever been to. It is an absolute disgrace. I work down the road and it is the closest place to get coffee aside from the gas station McDonald's across the road and I have given this place multiple chances but I have to say it is utterly terrible. Their ability to get your orders wrong is mind boggling I actually think they just guess what you want and throw it in a bag. Or perhaps it's a game among the staff to try and see who can get the most people to leave with the wrong items. CHECK YOUR ORDERS BEFORE YOU LEAVE THE DRIVE THROUGH! Seriously this Tim Hortons is awful so go there at your own risk.

 7 years ago (26-01-2018)

Staff is rude especially the main drive thru cashier, not sure how they have someone working every day on that position that speaks to customers that way.

 7 years ago (08-03-2018)

terrible customer service, coffee always tastes burnt. order is always cold. A smile goes a long way

 7 years ago (25-01-2018)

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