Tim Hortons

Walked for the first time at this location on a afternoon and it was empty inside. The place looked very dirty from the moment I walked in. Floor was stained throughout the dining area, windows dirty , tables with stains also , flies all over the menu monitors and who knows where else they sit around the shop. Told the 2 people behind the desk about the issues im seeing just by walking in . They didn't seem to worry or care but i asked who is the manager for this location? Who knows what else is behind the counter or in their kitchen area. nSo the young lady brought from the back a couple of managers in their 60s and told them how is possible with no one at the time in the shop the place to look so filthy. Their explanation was that there are alot of farmers in the area and that's why the floor is dirty with ice cream stains or glazing from donuts. Also the response for my concern about many flies was that because of the farms in the area when people walks in so the army of flies come in.nI told them that I've been to many filthy locations of Tim Hortons but this has to be the dirtiest one. Manager replied she has seen worst than this location.nSo in total 2 workers and 2 managers can't keep a store clean with 0 customers inside on that afternoon.nI will never stop again at this location.nNever seen 2 managers that blame everything on anything else than themselves.nDoes anyone inspect these locations once in a while? I wonder many times i see a place like this.nI don't usually like to leave a bad review about businesses but the ignorance of the 2 evening managers in their left me speechless.

Usually out of key things like chicken wraps around 5 pm. Today they also had no muffins at all at 5 pm. It’s very hit or miss with the drive thru. Sometimes it’s unbelievably slow and they’re probably understaffed.

Waited for a long time for them to give us the wrong order and attitude over it. Then they gave us “loaded” bowls where we could see the bottom of it because they barely put anything in it, knowing we were sharing with our kids. Terrible service.

I go to this Tim’s often and Goldy is exceptional at her job! She has the sweetest smile and is always welcoming. She always brightens my day and gets my order right. She loves her job and it shows!

Always friendly. Order is always right, and they know my order so correct it if it's wrong. East colborne is the best location